General discussion

Locked

HELP! Need sample complaint letter

By TechWantaBe ·
Would appreciate template or sample of a customer service complaint letter. Want to write Dell about 3-month ordeal that did get resolved, but took many daily calls to overseas cust serv reps that often lasted 30 min to 2 hours each. Ordeal very frustrating and time consuming. Have a 21-page typed log detailing all dates, times, contact names, ph #s called, & details of calls.

Would also appreciate suggestions on where/who to send letter to, in the USA please.

Thank you for all suggestions!

This conversation is currently closed to new comments.

11 total posts (Page 2 of 2)   Prev   01 | 02
| Thread display: Collapse - | Expand +

All Comments

Back to Community Forum
11 total posts (Page 2 of 2)   Prev   01 | 02

Related Discussions

Related Forums