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how do you get rid of a virus

By bnbobj ·
My problem is that I can't get my home or welcome page to pop up. Instead this page called keeps poping up. I tried going to tools, then internet options to change the home page, but it doesn't work. Somebody told me that I probably have a virus. What can I do?

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by luchomar In reply to how do you get rid of a v ...

first update your antivirus program, then run a complete scann of your PC.
According to the results obtained do the following:
a) quarentine the virus that were not deleted
b) delete all the virus in quarentine
c) download a removal tool for the virus detected previously
d) after finishing the work with the removal tool do a new scanning
e) check if there any viruses left.
f) if none close and continue working normaly, otherwise go back to item (a)

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