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How to convince users to use their computers only for business related work

By creative8008 ·
I always get impressed when i receive a help request from a user that said : " My computer is very slow, i need to wait 5 minutes to open any application"

Although he has a P4 computer with 60GB HDD and 512MB of RAM, it looks like there is somthing serious happing, checking viurs monitoring log on the server, checking updates, every thing works fine , but finally you go to the user look at his computer then be happy or get made you fined thousands of MP3s songs, handrads of Moives and quit few games mostly not more than 10 - 15, and finally up to 13 -15 startup programs such as chatting programs, messengers, picture views, calenders !!! Now can any one tell me How to convince users to use their computers only for business related work specially if those users in upper managment levels ?

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what is that tool ?

by creative8008 In reply to Another simple solution

what is that tool ? or how did you do that ? is it automaticlly or manual can you please give more details ...

regards.

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Deep Freeze

by AmberHaze In reply to what is that tool ?

The product is called deep freeze and it is produced by Faronics.

http://www.faronics.com/index.asp

It is perfect for school or public access situations, however I have started using it in the business setting as well with fantastic results....

It is well worth taking a look at.

You can even schedule a automated network "thaw" at a predeturmined time for performing updates.

On the down side, it is not very forgiving of a poorly designed set of network policies.

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Somewhat of a good program

by Cgoeckel In reply to Deep Freeze

We use Deepfreeze here on some of the public stations.
We especially use it on the stations that are used by kids and have games on them. At least once a day a child has managed to get the pc to lock up somehow by hitting keys of some sort and doing a reboot clears it all up.

It has its pros and its cons.

Pros
--If someone alters a program or installs something without permission you just reboot and it will go back to what it was before.
--Users cannot alter the file structure in anyway
--Less time spent troubleshooting if there is an error
Cons
--Personally I have run into where Deepfreeze has caused a corruption
--IF you don't set the network "thaw" correctly and you apply updates...start all over again. The updates never happened.
--If users add network drives or printers that they need and they reboot...guess what, they are gone.

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Lock Down USB/CD

by philcraigde In reply to Somewhat of a good progra ...

we use SecureNT from www.securewave.com. for our XP machines. and if the computer is really junked up it we can always automatically start a re-install. ;-)

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"Windows Disk Protection" is free

by kensmith In reply to Deep Freeze

I've used DeepFreeze in school settings. Microsoft has developed their own version, called "Windows Disk Protection", which is free - offered at part of the "Shared Computer Resource Kit". Windows Disk Protection protects the Windows partition (typically drive C) that contains the Windows operating system and other programs from being modified without administrator approval. Disk changes made are cleared with each restart unless the administrator chooses to save them.

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Deep Freeze

by bhawkins In reply to Deep Freeze

We had trouble in our computer training rooms with people putting on programs of all kinds. Put Deep Freeze on and no more troubles. They can install anything they want but on the next boot its back to ground zero.

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by jhultberg In reply to Deep Freeze

Just as a warning, I foutunately did this on a tested imaged computer where I was testing deep freeze on it. But be sure to put in a Thaw time on the computer because if you screw up on one of the settings and not have thaw time on it, you will not be able to uninstall the deep freeze configuration on the computer that it is installed on. Write down a note of when you set the Thaw time to be set, and uninstall then if you are just doing a testing of the program before you go main stream and install it on everyones computer.

Good luck!

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Example of Public Access use of Deep Freeze

by daffyd In reply to what is that tool ?

The Public Library in Waterloo, Ontario uses this tool for open PCs. When re-booted as instructed after use -- clean as a whistle! Marvelous software.

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Sandpaper

by mconiegs In reply to Another simple solution

Thanks for the idea of Deep freeze.

The reason for the heading is how many staff would come to work with sandpaper and paint and start re-decorating, especially in rented office space? Yet the same staff consider it ok to "re-decorate" there main work tool, normally at huge expense in support costs. The support costs are then normally made up by other staff, or lower wages to all staff.

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SANDPAPER

by jjlucero In reply to Sandpaper

Boy I couldn't agree more, we replace more stolen and physically damaged laptops abused by users than you can possibly imagine. Some are even frozen because they not only abuse them physically but add their own image to them, just replaced LCD and most of the plastics to a laptop that was ran over by a car...still trying to figure this one out.

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