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Topic
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How to correct problem of inaccessible website?
LockedI have been using a Belkin router G series for about two years now. This is connected to my bright-house/road runner cable modem.
My devices – 4 total, have been accessing the internet through this network for over a year now. For the last week one company that I generally access their website from my laptop and desktop has become inaccessible.Whenever I use my saved link I get message saying that – Internet explorer cannot display the webpage. I have tried typing the website in manually and get the same message. I have gone to Google, Bing, Yahoo, type the name and click on the links from there and get the same responses.
I have spent time on the phone with the company with their techs who established that nothing is wrong with their website, time with my ISP who said the problem was with the router manufacturer, the router manufacturer walked me through the process of upgrading the firmware, turning off the firewall and some other exercises and still nothing.
When I detach the router and plug my laptop directly to the modem I still cannot get to the site either.
I just restored my laptop to factory default and still unable to access site.
I have shut the whole network down and plugged everything out – started modem after 1hr then the router another hour and another 5 hours before starting machines up and I still get the same message.
I can surf the web, check emails with Yahoo, Hotmail, Juno, Gmail, access all the other websites in my favorites. Also when I use the Wi-Fi on my phone to provide internet access for my laptop – it can access that website, log in and navigate.
What do I need to do on my network that I have not already done?