How to delete the Sync Issue Folder in Outlook?

By HCream ·
I am using Outlook 2003 with Exchange 2000. I believe the Sync Issues folder was created back when my OL was in cached mode. My OL account has converted to non-cached mode since then, but the folder is still there.

The Sync Issues has 3 sub-folders(Conflicts, Local Failures & Server Failures). All are empty. The Delete function is grayed out when the folder or its sub-folders are selected so it's impossible to get rid of them.

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All Answers

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Leave it alone

by ThumbsUp2 In reply to How to delete the Sync Is ...

Those folders are created by the program. Leave them alone. There is a reason they're grayed out.

You can remove any items IN the folders, but can't delete them.

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Yes, they can be deleted

by HCream In reply to Leave it alone

As mentioned before, the Sync Issues Folders are there only when OL uses the "Cache mode". They serve no purpose when the Cache mode is no longer in use.

Anyway, I found a way to get rid of them. The trick is to use OWA. In OWA the Delete function doesn't grayed out as in OL.

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Thank you!

by ba_arbogast In reply to Yes, they can be deleted

This worked and I really appreciate it! Lifesaver as I couldn't get my email volume down.


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by allan.lobeck In reply to Yes, they can be deleted

What is OWA? Where so I access it?

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How do I stop outlook 2003 from synchronizing folders

by denny650 In reply to How to delete the Sync Is ...

My outlook 2003 is constantly synchronizing folders every time I open it to check my E mail.
I'm running windows xp with comcast as my IP. Can any one out there help e with this problem

Thank you

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