Question

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    Topic
  • #2230032

    How to download URIs

    Locked

    by dougaaa9 ·

    When I click on a link in one of your PDF documents, I get a message “The plug-in required by this ‘URI’ action is not available.”

    What do I need to do to enable the downloads?

All Answers

  • Author
    Replies
    • #2556731

      Clarifications

      by dougaaa9 ·

      In reply to How to download URIs

      Clarifications

    • #2556725

      Plug-in

      by seanferd ·

      In reply to How to download URIs

      Would be available from Adobe. Is there an Install on Demand setting you can turn on in Acrobat? Try enabling Install on Demand (other) in Internet Explorer Properties in the Advanced tab.

      • #2558150

        Adobe already loaded

        by dougaaa9 ·

        In reply to Plug-in

        I think it is obvious from my question that I have Adobe Reader loaded, and it is the latest version.

        A search of Adobe Reader knowledgebase for anything with “uri” finds nothing.

        Has anyone ever downloaded from a URI?

        IE doesn’t have an “Automatically download” option in Advanced, but, regardless of that, IE isn’t started because WIndows, Adobe, doesn’t know what to do with a URI.

        • #2557832

          Ummmmm.

          by seanferd ·

          In reply to Adobe already loaded

          1> Adobe does not make the only PDF reader, but I made that assumption. Because you have the latest version does not mean you have the appropriate plug-in.

          2> That would be ‘Install On Demand’. I don’t know anything about ‘Automatically Download’.

          A URI is a group of which URL is a subset.

      • #2872219

        Reinstall

        by oldbaritone ·

        In reply to Plug-in

        “Adobe already loaded” could mean a lot of things. Try un-installing and re-installing Adobe Reader, and make sure it mentions and includes the plug-in for your browser.

        It sounds like that’s the piece that’s missing – the browser plug-in. Success on save-and-open means that Reader is OK; it’s just that the browser doesn’t know how to launch it and pass it the incoming file. That’s what the plug-in does.

        • #2872172

          Zombie Alert!!!

          by 93961 ·

          In reply to Reinstall

          Zombie Alert!!!
          The Original Post is more than 34 months old and Original Poster might have solved the problem through other menas OR may forgotten about the same by now.

    • #2556656

      Or at the very least Install Adobe Reader

      by oh smeg ·

      In reply to How to download URIs

      It’s available for download here

      http://tinyurl.com/3aw4dt

    • #2558149

      Still not clear Doug,

      by computercookie ·

      In reply to How to download URIs

      IE would have to be started unless you are using another browser.

      What is the page you’re trying to download?

      • #2558145

        Adobe doesn’t understand what a URI is.

        by dougaaa9 ·

        In reply to Still not clear Doug,

        I open this page http://i.i.com.com/cnwk.1d/i/tr/downloads/home/10_free_win_apps.pdf

        It opens in whichever browser I have set up as default, and I’ve tried IE, Firefox, Opera, and I’ve also saved the page locally, started Adobe Reader and opened the page.
        The page opens correctly each time. However, when I click on a download line, eg #4 Infra Recorder, I get an error because Adobe doesn’t know what to do with a URI.

        • #2558142

          The link opens

          by computercookie ·

          In reply to Adobe doesn’t understand what a URI is.

          http://www.download.com/Infra-Recorder/3000-2646_4-10698816.html?tag=lst-6.

          I used Opera to do this, not sure what your problem is, are you sure it’s not a firewall problem?

        • #2557919

          Thanks for the link

          by dougaaa9 ·

          In reply to The link opens

          Thanks. That link opens. Unfortunately Adobe doesn’t tell me the contents of the link. It just gives an error.
          I’ve downloaded that file now, but I still have the URI problem for any other link.
          Do you know the actual code within the PDF file?

        • #2557826

          I don’ use Adobe anymore, but

          by seanferd ·

          In reply to Thanks for the link

          Is there a setting in Acrobat to allow clicked links within a document to access remote content?

          Otherwise, as stated below by OH Smeg, your problem may lie elsewhere.

        • #2558052

          Well the page is opening and readable

          by oh smeg ·

          In reply to Adobe doesn’t understand what a URI is.

          It opens as a PDF Document with both IE and Firefox and has the standard Adobe Controls shown on the page. What you need to do is click on the Save option and save the Document to the HDD.

          If you are unable to do this post back as you have a problem elsewhere and it’s not related to the Adobe Software but most likely is something to do with Security Settings.

          Col

        • #2557578

          Is my \problem misunderstood?

          by dougaaa9 ·

          In reply to Well the page is opening and readable

          The PDF problem has always opened correctly. However, clicking on a link within the document brings up an error because either Adobe Reader, or Windows, doesn’t know what to do with the link. It is obviously not a URL. For all thos that answered, after opening the document, click mon the Infra Recorder link and tell me what happens. Does another PDF document open, or does a web page open with download instructions?

        • #2558482

          Result…

          by seanferd ·

          In reply to Is my \problem misunderstood?

          The document is trying to connect to the site:
          http://www.download.com/Infra-Recorder/3000-2646_4-10698816.html?tag=lst-6

          If you trust the site, click Yes; otherwise, click No.
          ______________________________________
          Page title is: Infra Recorder – Reviews and free Infra Recorder downloads at Download.com
          ______________________________________
          http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS58a04a822e3e50102bd615109794195ff-7fbf.html

          Unless a link was created in Acrobat using the Link tool, you must have the Automatically Detect URLs From Text option selected in the General preferences for a link to work correctly.

          Maybe see this:
          http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS8084ADD0-83CB-43fe-B3CC-0D9AF9224C8C.html

          Restrict URLs and attachments in PDFs

          What is the full error message text? Is there an error number?

          I understand your frustration with the Adobe documentation, and I don’t see how a plug-in has anything to do with it. If the settings explicated in the links above do not solve your problem, may I suggest the Foxit Reader. Much less annoyance and bloat than Adobe’s product. http://www.foxitsoftware.com/

        • #2559288

          Links found

          by dougaaa9 ·

          In reply to Result…

          Thanks again for all the replies, and for those who gave me the links.

          I used a friend’s PC with Adobe Acrobat to look at the original PDF and found all the links. So the question is now refined. Why won’t Adobe Reader V8.1.0 process these links? I can type the links into any browser and they work.

          All the documents from Download Digest (Techrepublic and ZdNet) have the same problem.

        • #2559280

          Did you look at the

          by computercookie ·

          In reply to Links found

          last post by Sean, I think your answer is at the bottom of his post.

        • #2559117

          If checking the Reader settings won’t help

          by seanferd ·

          In reply to Links found

          Try cleaning the registry.

          If that doest help, uninstall Reader, delete any Reader files or installation files found anywhere on your system (no, not the PDF files). Clean registry. Repeat until no problems come up. Then reinstall the Reader. Something is registered incorrectly, or there is a corrupt file that isn’t getting replaced. Also try sfc /scannow in the Run box or command line to see if a bad Windows file is causing the problem.

        • #2872284

          saving first, opening thereafter works

          by tegsan ·

          In reply to Well the page is opening and readable

          this must be similar to having issues to open CHM files without first unblocking it
          It is actually a good habit to implement it this way in Adobe Reader (which is full of security bugs as you can read it in the news every month…), though it’s crazy they giving such a gibberish error message. It doesn’t really make much sense.

        • #2872216

          Only 2 years late OEM

          by oh smeg ·

          In reply to saving first, opening thereafter works

          😉

        • #2872173

          Zombie Alert!!!

          by 93961 ·

          In reply to saving first, opening thereafter works

          Zombie Alert!!!
          The Original Post is more than 34 months old and Original Poster might have solved the problem through other menas OR may forgotten about the same by now.

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