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how to: get rid of google redirect "virus"

By Snuffy09 ·
Has anybody mastered this yet?

I saw this on a computer yesterday and just ended up setting up a new one for the user.

When using google or other search engine, results are displayed but take you to irrelevant websites.

Example i googled "msn", clicked the first result labeled msn.com and it took me to aol travel.

I tried using malwarebytes, stinger, and superavspyware remover. they didnt find anything but tracking cookies.

I also checked host files and proxy settings - Nothing

I uninstalled IE and reinstalled which seemed like it did some good but i wouldnt bet on long term results...

I still have the computer, hoping that i can do something so i dont have to take the time to reinstall everything..

Thanks

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Google Redirect

by falconae In reply to how to: get rid of google ...

1st Check your DNS settings, make sure these are correct for your network.
2nd if it is not there. The router is often the culprit, do a factory reset.

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nope

by Snuffy09 In reply to Google Redirect

none are relevant in my case.

the dns settings are correct and its the only computer on our network with this issue.

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Add-ons?

by TobiF In reply to how to: get rid of google ...

Have you checked for any add-ons, in case they'd manage to stay around during reinstallation of IE?

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Interesting

by seanferd In reply to how to: get rid of google ...

http://www.google.com/support/forum/p/Web+Search/thread?tid=6df7e15519290612&hl=en

I suggest scanning with the OS offline - it may be malware with a rootkit. In which case, try this: support.kaspersky.com/downloads/utils/tdsskiller.exe .

Don't forget to kill system restore and scan in safe mode if you do scans with the OS online.

Try also sfc /scannow to see if the OS recognizes that any core files have been replaced.

Further, use Autoruns and check all the tabs, esp. Logon, Winlogon, IE, Winsock, & Services. Don't neglect the Options and User menus. (i.e., don't hide anything, check as the specific user, admin, and system)

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thanks, will do some more looking

by Snuffy09 In reply to Interesting
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I forgot this:

by seanferd In reply to thanks, will do some more ...

http://blogs.techrepublic.com.com/security/?p=3803

Michael's list of malware rescue CDs for offline scanning. I had meant to add the link, but never pasted it in (duh).

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Reset TCP/IP Stack

by rkuhn In reply to how to: get rid of google ...
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Try This

by JamesCrawford In reply to how to: get rid of google ...

The factory reset option doesn't usually work as I have seen. You need to flush your DNS settings and remove any garbage from your HOSTS file. Check for any strange tool bars in either IE or Firefox (both if you are using them). Remove those and then scan with TDSSKiller. Also make sure to scan with Spybot or Malwarebytes when you are finished. That should do it.
There's more information that I found here http://www.squidoo.com/google-redirect-virus-removalz

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