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How to select vendor

By Erik Eckel Contributor ·
What's the most important factor to consider when evaluating competing vendor proposals in which price and reliability issues appear to be equal?

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How to select vendor

by tgross In reply to How to select vendor

Beside reliability (how measured?) and price, the suggestions of support, continuity, and quality are right-on.

But don't forget: Trust, an intangible but real factor. If the client truly trusts the vendor, the deal is done. People trust people, not companies.

Venders who work to gain the client's Trust, so the vendor's promises can be verified by facts and by gut-feelings (more than a result of vendor rapport-building), are the venders to work with.

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How to select vendor

by Erik Eckel Contributor In reply to How to select vendor
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How to select vendor

by Bobelino In reply to How to select vendor

I'll have to go with two... resources and customer business model. First, beyond this deal, what other resources can this vendor bring to bear on my IT operation? This is where a systems integrator has tremendous value. When you have a problem, many times you can go to them for free advice or to get the issue clarified. This leads into the second item - customer business model. Is the vendor market-focused or customer-focused? Market-focused companies are always looking for the next deal and tend to push products and solutions at you - regardless of whether you have a need or not. Customer-focus companies ask about my problems and offer advice and help. They aren't afraid to admit they don't have what I need and are willing to point me in the right direction. Again, systems integrators shine because they are willing to go get the product I need - they don't have to make it. I want a partner, not a vendor. I want someone who will help me succeed and knows that is the surest way for them to succe

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How to select vendor

by Erik Eckel Contributor In reply to How to select vendor
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How to select vendor

by budnelson In reply to How to select vendor

SPEAK WITH FORMER CUSTOMERS !!!!!

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How to select vendor

by Erik Eckel Contributor In reply to How to select vendor
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