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How to spend first month?

By bonjovin ·
I am about to start my new job as IT manager in logistics company, with 2 members of my team.
What would be the best way to spend first month (or three?) on new job?

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If you do want to touch

by madcow9597 In reply to Read

They have some sound advice. Listen closely. I have some good advice which may seem obvious. If you do need to touch or change something. Ghost first!!!

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Gather Information ASAP

by Todder In reply to Read

I think there are a lot of posts that touch on this endeavor, but I would like to make it THE KEY process for going into a new management situation.

You were hired to manage a department and in order to do so effectively, you must gather information to know what circumstances you have been dealt with. I would gather the following information:

User/Employee feedback - Setup up a simple, anonymous survey that surveys your employees and end-users to see where service issues reside (users) and where the previous manager went astray (employees.)

Read the performance evaluations of your employees and look for their strengths, weaknesses, comments etc...

Do one-on-one interviews with your employees to get to know them better. Make it very informal, but take what they say very seriously.

Ask for a copy of all departmental documentation (i.e network, policy, procedural, change management.) If it doesn't exist, or is antiquated, this will tell you volumes!

Compile a current vendor list and contract terms.

Find out if there are any outstanding projects and get the current status on them.

Talk to your supervisors and determine, if possible, any functions they are wishing to see done better and what their expectations may be for the short and long-term.

I'm sure I have overlooked some items, but the general gist is to gather information like a squirrel gathers nuts. We are in IT and without the proper information you will be lost.

After you have compiled and absorbed this information, you will be much better suited to manage your team and make a dramatic difference.

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Gather Information ASAP

by Todder In reply to Read

I think there are a lot of posts that touch on this endeavor, but I would like to make it THE KEY process for going into a new management situation.

You were hired to manage a department and in order to do so effectively, you must gather information to know what circumstances you have been dealt with. I would gather the following information:

User/Employee feedback - Setup up a simple, anonymous survey that surveys your employees and end-users to see where service issues reside (users) and where the previous manager went astray (employees.)

Read the performance evaluations of your employees and look for their strengths, weaknesses, comments etc...

Do one-on-one interviews with your employees to get to know them better. Make it very informal, but take what they say very seriously.

Ask for a copy of all departmental documentation (i.e network, policy, procedural, change management.) If it doesn't exist, or is antiquated, this will tell you volumes!

Compile a current vendor list and contract terms.

Find out if there are any outstanding projects and get the current status on them.

Talk to your supervisors and determine, if possible, any functions they are wishing to see done better and what their expectations may be for the short and long-term.

I'm sure I have overlooked some items, but the general gist is to gather information like a squirrel gathers nuts. We are in IT and without the proper information you will be lost.

After you have compiled and absorbed this information, you will be much better suited to manage your team and make a dramatic difference.

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Ask questions

by Jerry Pett In reply to How to spend first month?

You should not look to change anything. Just to understand. Ask what, when, where, who and most importantly why. The best changes comes from looking to understand rather than looking to make changes.

Good luck!

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Deal with EI

by rjami In reply to How to spend first month?

That great, and you are going to deal with 2 persons but remember to deal with their EI(Emotional Intelligence) and make yourself comfortable with them, if anything that you need to do in all this one month, that is only to make a soft corner in their Emotional Intelligence(Quotient) for you.
best wishes
-Ravikanth

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With Good Attitude

by waheed In reply to How to spend first month?

Better 1st of all you meet your relative persons, and Intoduce your self and have a nice talk with them. study your work proper then go ahead

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It depends on your environment

by rakheshrao In reply to With Good Attitude

Ideally you would do what everyone has said but sometimes you may not have the time to.

However what you should really do is (Etched in stone if possible) not make any changes in the first 3 months! You are learning about your team and they are learning about you. If you make any changes to quickly it could make the team extremely defensive and create more problems for you later.

Know the politics otherwise you could be dead even before you started!

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Get to know the People!

by mike_curtis In reply to How to spend first month?

The best advice (in my opinion) is getting to know the people. Start with you staff but do not take to long before going out to the people in the company.

Get around! If you are seen to be out there you will quickly get to understand what needs to change or be improved within the IT area of responsibility, this in turn will help you deliver what is required to the company.

Base line you staff. get them to fill out a skills matrix - this is a great way of developing training and ensures you have the staff with the correct skills to deliver what's required.

Do not promise the world! Be realistic with what you agree to do. Go back to basics.

Last of all enjoy it!

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Wrong!

by Ou Jipi je In reply to Get to know the People!

Getting your staff to fill out skill matrix in your first month can get people killed :-)

Remember you should "fill in" _your_ skill matrix before you ask anything specific from your staff. Be smart. By "fill in" I mean - show that you are worthed your position first, before asking anyone to take an action. Read my other post here.

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re wrong!

by mike_curtis In reply to Wrong!

I disagree it is in no way wrong to understand what skills you staff have! The earlier you know exactly what skill sets you have the better! You know what assumptions make?

In my experience giving staff the opportunity to fill in a skills matrix not only gives you great info but also helps the staff know that you are interested in them right from the start. Their skills are synonymous with yours! In that they are the doer?s in your department.

Understand what they can do for you and what you can do for them! Build trust and communications with your staff; gain their respect it can only be gained by actions not commanded.

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