I can't print web pages

By yorckl ·
Running XP firefox I can't print any web pages. I have to copy and paste into word and then it will print. It can print web pages in IE.

This all started after I downloaded the software for my Palm lllc.

Also Google earth tells me it has an ActiveX conflict.

I have removed all unnecessary programs, reinstalled Firefox latest and rebooted each time I added or deleted something.

I have deleted and reinstalled my hp laserjet 2000 printer.

when I click Print preview I get a blank page
when I click print I get a blank, printed page,

any suggestions


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need more info

by ThumbsUp2 In reply to I can't print web pages

Which version of Windows XP? Which version of Palm software?

According to the PALM web site, many versions of Windows XP are not supported. Also, there are quite a few articles about the older PALM software having no upgrade path. They're old technology.

If it were me, I would uninstall the PALM software. But, let's see what your answers to the questions are.

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by yorckl In reply to need more info

I have uninstalled all Palm software, un/reinstalled my hp laserjet 2000 printer
and un/reinstalled firefox

System Information report written at: 03/20/07 11:33:46
System Name: XP
[System Summary]

Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name XP
System Manufacturer IBM
System Model 6342PQU
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 10 GenuineIntel ~1002 Mhz
BIOS Version/Date IBM 21KT29AUS, 04-Nov-03
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
User Name XP\Yorck
Time Zone Eastern Standard Time
Total Physical Memory 384.00 MB
Available Physical Memory 158.65 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 537.18 MB
Page File C:\pagefile.sys

thanks y.L

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