Question

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    Topic
  • #2231377

    I can’t print web pages

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    by yorckl ·

    Running XP firefox I can’t print any web pages. I have to copy and paste into word and then it will print. It can print web pages in IE.

    This all started after I downloaded the software for my Palm lllc.

    Also Google earth tells me it has an ActiveX conflict.

    I have removed all unnecessary programs, reinstalled Firefox latest and rebooted each time I added or deleted something.

    I have deleted and reinstalled my hp laserjet 2000 printer.

    when I click Print preview I get a blank page
    when I click print I get a blank, printed page,

    any suggestions

    Thanks
    y.L

All Answers

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    • #2640429

      Clarifications

      by yorckl ·

      In reply to I can’t print web pages

      Clarifications

    • #2640412

      need more info

      by thumbsup2 ·

      In reply to I can’t print web pages

      Which version of Windows XP? Which version of Palm software?

      According to the PALM web site, many versions of Windows XP are not supported. Also, there are quite a few articles about the older PALM software having no upgrade path. They’re old technology.

      If it were me, I would uninstall the PALM software. But, let’s see what your answers to the questions are.

      • #2640310

        software

        by yorckl ·

        In reply to need more info

        I have uninstalled all Palm software, un/reinstalled my hp laserjet 2000 printer
        and un/reinstalled firefox

        System Information report written at: 03/20/07 11:33:46
        System Name: XP
        [System Summary]

        Item Value
        OS Name Microsoft Windows XP Professional
        Version 5.1.2600 Service Pack 2 Build 2600
        OS Manufacturer Microsoft Corporation
        System Name XP
        System Manufacturer IBM
        System Model 6342PQU
        System Type X86-based PC
        Processor x86 Family 6 Model 8 Stepping 10 GenuineIntel ~1002 Mhz
        BIOS Version/Date IBM 21KT29AUS, 04-Nov-03
        SMBIOS Version 2.3
        Windows Directory C:\WINDOWS
        System Directory C:\WINDOWS\system32
        Boot Device \Device\HarddiskVolume1
        Locale United States
        Hardware Abstraction Layer Version = “5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)”
        User Name XP\Yorck
        Time Zone Eastern Standard Time
        Total Physical Memory 384.00 MB
        Available Physical Memory 158.65 MB
        Total Virtual Memory 2.00 GB
        Available Virtual Memory 1.96 GB
        Page File Space 537.18 MB
        Page File C:\pagefile.sys

        thanks y.L

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