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I need a real exchange guru for this one

By tar12 ·
Here's my problem:
Running exchange 5.5 on an NT4 network. The main bulk of our email comes thru our university servers setup as a web access(a pop3 address). So we set up the users exchange accounts to access the exchange server mostly for scheduling and such. In addition we setup the pop3 accounts on each user's profile and have the address set as their default email.

The problem we have is that any email sent internally stays on the exchange server and does not go out to the pop3 account, even though we have that set as their default outgoing. This causes a problem because half the staff and faculty is offsite several days a week and needs to access their account through the webaccess setup.

Would the best way be for me to setup the exchange server to be scheduling only and not any email? Then have all their email setup for the pop3? And how would I do that?

If your answer gives me what I need I'll gladly give you 2000 points. This is a real problem for my end users.

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I need a real exchange guru for this one

by Russell Ashe In reply to I need a real exchange gu ...

The answer seems to be a DNS issue.

DNS entries need to be added dierctly on the prmary and secondary DNS servers that are serving the network.

add an MX record to the domain IP that is serving the domain name --in this case the exchange IP# or domain name that is associated with it.

I think what the other person was trying to say was that users can access the exchange OWA at the exchange domain by going to it via http

ie. www.microsoft.com/exchange
this will prompt the user for credentials.

Hope this helps

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I need a real exchange guru for this one

by tar12 In reply to I need a real exchange gu ...

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I need a real exchange guru for this one

by maxwell edison In reply to I need a real exchange gu ...

Look at this article. It contains a possibility:

Exchange - SMTP - DNS Issues -

There should be two MX records for your domain. One that points to your Exchange server, and another that points to the POP3 mail host. So DNS excerpts look like:
yourcorp.com. IN MX 10 yourserver.yourcorp.com.

yourcorp.com. IN MX 20 ISPserver.isp.com.

yourserver.yourcorp.com. IN A x.x.x.x

The POP3 should also configure a reverse lookup entry for yourserver.yourcorp.com (a PTR record).

Lookat this links for the entire article:

http://www.swinc.com/resource/exch_smtp_dnsissues.htm

(REMOVE SPACES from the pasted URL.)

You may have to "read between the lines", as it discusses an ISP's server, while you maintain your own (POP3) server. But is should shed some light on your problem.

Related links:

http://is-it-true.org/nt/registry/rtips298.shtml

http://www.exchangeadmin.com/Articles/Index.cfm?ArticleID=6174

http://www.swinc.com/resource/exch_smtp.htm

(REMOVE SPACES from the pasted URLs.)

Good luck,

Maxwell

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I need a real exchange guru for this one

by tar12 In reply to I need a real exchange gu ...

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I need a real exchange guru for this one

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