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  • #2201303

    Ideas about dealing with peer mail abuse

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    by jdclyde ·

    The last few peer mails I have gotten that came from someone I didn’t know, I was unable to find their account to find out something about them before replying.

    First, the user name of the sender of the peer should be in the title or body of the email. Instead of “Message from a TechRepublic Member” how about “Message from a TechRepublic Member XYZ”?

    The second issue, and I have said this before (and been ignored everytime) is to only allow people that have peer mail enabled to send peer mail.

    Third issue to avoid spam is to not allow someone to send a peer message for the first few days of their membership.

    What do you think? All are in the best interests of the TR members.

    jd

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    • #2940679

      I can go with all three of those…

      by boxfiddler ·

      In reply to Ideas about dealing with peer mail abuse

      though I’d qualify #3 with ‘six months’.

    • #2940675

      I’d support those, although I’m a bit confused with item one as all the

      by deadly ernest ·

      In reply to Ideas about dealing with peer mail abuse

      peer mails I received do have the user name in the message, even when the email address and reply to address have their real name.

      The header information displayed in the message itself usually has a from and subject which shows the senders TR name and the TR subject they’re discussing. Here’s an example of what I’m used to seeing in the body of the message is:

      One of your fellow TechRepublic members has sent you a private message:

      From: jdclyde
      Subject: jerry
      Message:
      xxxx xxxx etc.

      ……….

      Every peer mail I’ve received has been like this. And it makes me wonder if your mail client is not displaying that information due to a setting.

      • #2940669

        His isn’t the only one…..

        by thumbsup2 ·

        In reply to I’d support those, although I’m a bit confused with item one as all the

        NONE of the PM’s I have received ever show the TR member’ display names. It shows their email address and sometimes you can actually find them by that, if they haven’t changed the display name. But, the display name itself has never shown on any of my PM’s.

        • #2940663

          That’s very interesting – I wonder if it’s something to do with the

          by deadly ernest ·

          In reply to His isn’t the only one…..

          mail client or the client settings as the example I showed is a straight cut and paste from a recent PM I received, all I did was xxx out the actual message.

          I use Thunderbird as my mail client with the system set to display normal headers and as plain text, not html. The header section shows the senders email address, their reply to address and the title – Message from a Tech Republic member.

          The body has:
          quote

          One of your fellow TechRepublic members has sent you a private message:

          From: jdclyde
          Subject: jerry
          Message:

          end quote before the actual text of the message involved.

          I’ve numerous TR PMs and they all are the same format. I’m surprised you don’t get them the same. Maybe I’m specially blessed or something.

        • #2940662

          What if they are not in your list of contacts?

          by thumbsup2 ·

          In reply to That’s very interesting – I wonder if it’s something to do with the

          I suspect that might have something to do with it, but I’ve never taken the time to investigate. It could be set so that if you’ve added them to your contacts at TR, it shows their screen name in the email. If not, it shows nothing except the email address it came from.

        • #2940656

          Not in my experience

          by tig2 ·

          In reply to What if they are not in your list of contacts?

          I get a screen name in virtually every PM I receive. I get more PMs from strangers than contacts.

          Interesting.

        • #2940640

          This difference must be something to do with

          by deadly ernest ·

          In reply to Not in my experience

          1. the settings of the profile at TR, probably the recipient’s;

          2. the mail client settings;

          3. the mail client itself.

          Hmm, idea – I get my TR Peer Mail through a normal pop3 mailbox, I notice JD gets his through a web mail service. I wonder if that’s the difference, the way the web mail services display the messages in their scripted environment instead of plain text or standard html.

        • #2940621

          That boat won’t float either……

          by thumbsup2 ·

          In reply to This difference must be something to do with

          I get mine through a POP account and use Outlook to view it.

        • #2940616

          Not knowing what you used I wondered if that was the cause – but

          by deadly ernest ·

          In reply to This difference must be something to do with

          knowing how horrid Outlook is, it could be anything.

          Seriously, I wonder if it’s a case of the mail client (Outlook) display setting. I have noticed I get a different looking message when I have the system set to ‘display as html’ to that of it when set to ‘display as plain text.’ And even ‘display as simple html’ will give a different look to some messages.

        • #2940611

          Maybe they made some updates lately….

          by thumbsup2 ·

          In reply to This difference must be something to do with

          … but, since I have PM turned off, I haven’t noticed any difference lately! 😉

          I have it turned off and will continue to keep it turned off until TR makes the asked for changes to it (i.e. make it so only people on our contact list, ‘PEERS we trust’, can send to us… or, at the very minimum, require a certain number of months of membership here before they can PM). I guess TR figures that “PM” means Private Message instead of Peer Mail. The way it’s set up now, anybody with an account (including spammers, religious zealots and every other idiot) can use the PM system to send their dribble through it. My Inbox is full enough without having to wade through that crap! 😉

        • #2940606

          that is a fair option that should be available

          by jdclyde ·

          In reply to This difference must be something to do with

          give people the choice.

          No peers,
          yes peers,
          yes peers, but only from contacts.

          Heck, “myspace” is technical enough to handle such, you would think a place with the word “tech” right in the title could figure out how to do it?

        • #2940598

          Yep, my point exactly JD….

          by thumbsup2 ·

          In reply to This difference must be something to do with

          I am boycotting the PM until TR changes it to something I can control. I hope I’m not the only one in this boycott.

        • #2940558

          I’ve sent peermail to peers not in my Contacts.

          by ontheropes ·

          In reply to This difference must be something to do with

          I seldom get peer mail. The ones I have received, other than from my Contacts, had the objective of saving my soul from eternal damnation. :^0
          The PM’s I receive have the peers name in them.
          I don’t advertise in my profile “send me peermail for further info” so I don’t encourage PM but I’m not adverse to it. I’ll read it. If it’s funky or threatening I’ll report the peer to Tammy and let her take care of it. It hasn’t happened yet.
          I wouldn’t mind seeing a few months long waiting period.

        • #2940554

          Interesting some of you get spam PMs, I’ve not had any — yet (nt)

          by deadly ernest ·

          In reply to This difference must be something to do with

        • #2940642

          Of the last twenty PMs received, only two have been listed contacts –

          by deadly ernest ·

          In reply to What if they are not in your list of contacts?

          none of the rest have been people in my list. So it is the same for listed or not listed for me. In fact, since this discussion opened I’ve received a PM from someone I’d not even been in contact with before, and just finished replying to come back to this thread. The body of the text had their TR ID in it, just as I said before:

          Since I’m not giving out anything that isn’t already known, I’ve no problems with showing the body of the message – the email address in the main message headers is different and is their real email address. But the message body is:

          quote

          One of your fellow TechRepublic members has sent you a private message:

          From: judykumeucowgirl
          Subject: And the band played Waltzing Matilda
          Message:

          end quote before actual text.

          As you can see, the same format, and this person is not in my contacts list, yet.

      • #2940657

        I’m with you

        by tig2 ·

        In reply to I’d support those, although I’m a bit confused with item one as all the

        I get exactly the same kind of thing.

      • #2940649

        the account is Susilmac

        by jdclyde ·

        In reply to I’d support those, although I’m a bit confused with item one as all the

        and when I search on it, I get the following message:

        “1 results for Susilmac”

        But there is nothing there, and no link to the account at all.

        I always give the person the benefit of the doubt, which is why I want to look over their account before deciding to respond, ignore, or publicly ridicule.

        This person was offering Indian Recipes, which is something I have expressed interest in before.

        The same thing happened when I did my blog about ARP requests and a SonicWall rep contacted me over it.

    • #2940672

      I too have recieved peer mails

      by michael jay ·

      In reply to Ideas about dealing with peer mail abuse

      but have had no trouble finding who they are, the name is in the emails and from the top 100 board do a search on the name as that is included in the peer mail.

      Of course once you are on their profile you see no profile to speak of, so you still do not know who they are.

      Because I am a silly boy I file them in a TR unknown folder in hopes they will become known.

      You have a good point about not allowing peer mail from someone who does not accept it but it is just a click away from turning that function on and off.

      I have no problems as yet with peer mail, I receive and file or respond depending on the mailer.

      JD are you getting a large amount of peer mail?

    • #2940667

      Now, now, JD

      by santeewelding ·

      In reply to Ideas about dealing with peer mail abuse

      You come alarmingly close to victim mentality. You would tidy the world by consigning these earnest correspondents to hell, for, among others, my best interests?

      • #2940654

        Maybe not h*ll

        by tig2 ·

        In reply to Now, now, JD

        Possibly the waiting room. There could be some merit in this.

      • #2940643

        Perspective.

        by boxfiddler ·

        In reply to Now, now, JD

        Thank you.

      • #2940633

        I actually get very few spam mails

        by jdclyde ·

        In reply to Now, now, JD

        but for the questionable one, I would like to be able to look at the profile and see what it has to say for them.

        Things like, how long have they been a member, what discussions have they been involved in, what their responses are like, and if I have crossed paths with them or not.

        Now quit picking on me! :p

    • #2940658

      I moderate on a board

      by tig2 ·

      In reply to Ideas about dealing with peer mail abuse

      We don’t allow a new person to send peer mail until they have made 25 posts. We have bulletin boards and a new person MAY post there- but the message is not private and the peer has the right to remove it.

      I get a lot of unsolicited peer mail too. If I can find out nothing about the sender, I “file 13” it. If it looks and smells legit, I will answer from a spam account.

      This is a tough issue to find the right balance for.If nothing changes between now and the next TR event, I would propose that it go into the hat for live discussion.

    • #2940577

      Member’s alias would be useful anyway

      by tony hopkinson ·

      In reply to Ideas about dealing with peer mail abuse

      I get none abusive ones like thanks for your help, and I’ve no clue who they are from or for what…

      NOt sure about 3 , but PM to PM is mandatory in my opinion as I may not wish to give some complete stranger my email in order to reply

      • #3008169

        Not sure what difference that would make?

        by boxfiddler ·

        In reply to Member’s alias would be useful anyway

        [i]PM to PM is mandatory in my opinion as I may not wish to give some complete stranger my email in order to reply.[/i]

        As the current system warns when PMing:
        [i] Please note: Your e-mail address will be visible to the recipient of this message[/i]

    • #2940574

      PMs are very useful – back in March 2006 I responded to a request for

      by deadly ernest ·

      In reply to Ideas about dealing with peer mail abuse

      a plan on moving a data center – I said I had a plan for moving an office and it should serve as a basis for putting a data center one together. Since then I’ve had a few hundred PM requests for the file and supplied it, with a request to let me have a copy of their amended version after their move. Still waiting to get one back. the last request was only a few weeks back, it amazes me that people are still asking around and no one has yet come up with a better plan.

      But the requests were all from people not on my contact list and all but a few via TR PMs. So the PM is very useful.

    • #2940570

      Turn it off?

      by the ‘g-man.’ ·

      In reply to Ideas about dealing with peer mail abuse

      That is what I did after getting messages that were more than unwanted.

      If you want to send me you can at:

      Jesus, care of the Pentegon!

      • #3008146

        Want to “send” you alright

        by jdclyde ·

        In reply to Turn it off?

        I am just to polite to say where! :p

        • #3008645

          Could join you at the “Land Of Confusion”

          by the ‘g-man.’ ·

          In reply to Want to “send” you alright

          Kind of like ‘Land of the Giants’ but without the Giants. Bet you still get prodded by giant fingers tho!

    • #2940567
      Avatar photo

      All suggestions…

      by Tammy.Cavadias ·

      In reply to Ideas about dealing with peer mail abuse

      (including number 2) – have been previously submitted as suggestions to improve the peermail system.

      I also added this suggestion when I submitted this a couple months back:

      “Allow peermail from those on Contact list only”

      In the meantime though, you can send me a copy of the email – as it does warrant an auto ban of their account for abusing the system.

      -Tammy [_]3

    • #2940551

      No problem with the last two, but the first already happens

      by nicknielsen ·

      In reply to Ideas about dealing with peer mail abuse

      Every peermail I’ve ever received has the following heading [u]in the message body[/u]:

      [i]One of your fellow TechRepublic members has sent you a private message:

      From: username
      Subject: whatever
      Message:
      message body[/i]

      Don’t see the problem with your first complaint.

    • #3008165

      I’d settle for the second one.

      by charliespencer ·

      In reply to Ideas about dealing with peer mail abuse

      No one should be allowed to send peer mail if he or she will not accept peer mail.

      Edited to remove some mistaken content.

    • #3008147

      ~lol~

      by jaqui ·

      In reply to Ideas about dealing with peer mail abuse

      I just ignore a peer mail if the member can’t be bothered to post on TR at all.

      specially the peer mails asking questions that SHOULD be posted here.

      • #3008141

        oh, for sure

        by jdclyde ·

        In reply to ~lol~

        at most, if it is a followup question to something I posted, I will reply to the post on-line with the response.

        I do not give the general population free email support. 😀

        • #3008798

          I know,

          by jaqui ·

          In reply to oh, for sure

          but by posting it so it’s clearly stated, the “peers” abusing the peer contact can see they aren’t going to get the response they expect.

          what gets me is the ones that are talking about something you posted, years ago, with no link to the danged discussion.

    • #3008122

      It wasn’t me!

      by jkameleon ·

      In reply to Ideas about dealing with peer mail abuse

      I swear!

    • #3008089

      Personally?

      by jck ·

      In reply to Ideas about dealing with peer mail abuse

      I think peer mail should be limited to someone in your friends list.

      System wide mailings are just begging for spam abuse.

      I turned mine of partially because of that.

      If I don’t add you to my friend list, I don’t want email from you…guaranteed.

    • #3008077

      Ideas :)

      by rob mekel ·

      In reply to Ideas about dealing with peer mail abuse

      didn’t we have this discussion some years back? Or am I mistaken?

      The “Message … TR Member XYZ” is a nice one.
      So is the suggestion to have a search member option 🙂

      An other option is to enable a link in any peer messages to report any spam to TR. And if this option is miss-used … TR will ban you right away … :^0

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