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CreatorTopic
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September 11, 2007 at 11:32 am #2235157
IE does not connect to internet, but connection is established.
Lockedby raddue · about 16 years, 7 months ago
I am at a client’s office and she cannot connect to the internet using IE 7 on Windows XP Professional with SP2. However, if I log in as any of the other accounts on the same computer, the connection works fine and I’m able to browse without incident. In fact, I am typing on the very same computer I’m having the problem on.
TRACERT, IPCONFIG and PING all work fine from all accounts, even the one I am having this problem with. I have not tried to install Firefox yet but I am thinking that is the next step.
Any other solutions?
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All Answers
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September 11, 2007 at 11:32 am #2605953
Clarifications
by raddue · about 16 years, 7 months ago
In reply to IE does not connect to internet, but connection is established.
Clarifications
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September 11, 2007 at 12:20 pm #2605939
What happens if….
by fregeus · about 16 years, 7 months ago
In reply to IE does not connect to internet, but connection is established.
she logs on through another station? Does the problem persist?
If yes, there is a probably a problem with her network profile that prevents her from doing this.
If no, then the problem is probably with her profile on her computer, maybe reset her profile and rebuild it.
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September 11, 2007 at 12:27 pm #2605936
Possible…
by raddue · about 16 years, 7 months ago
In reply to What happens if….
It could be the second reason you mentioned but it can’t be the first; they are not on a domain only a small office workgroup and each user has their own profile on each and every computer.
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September 11, 2007 at 12:35 pm #2605933
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September 11, 2007 at 1:43 pm #2605910
internet options
by krayzplaya · about 16 years, 7 months ago
In reply to IE does not connect to internet, but connection is established.
in ie have u tried checkin the internet options under the tools menu in ie u would go to internet options/ then connections / then lan settings and see if it says to automatically detect connection. or maybe log on to one of the profiles that do work and check there lan settings in ie and see if it is the same.
hope this helps
R3D
P.S. firefox is way better in my opinion
also did u check to see if any other programs were gettin conection like maybe yahoo messenger or aol messenger, then again i doubt u would have that in the office but it is an easy way to communicate wit other employees
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June 5, 2009 at 6:23 pm #2933591
check for proxy connection under advanced connection settings
by computechdan · about 14 years, 10 months ago
In reply to internet options
she may have had her profile affected by malware and ie is set to connect via proxy
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June 6, 2009 at 9:21 am #2933407
No proxy
by dorierez · about 14 years, 10 months ago
In reply to check for proxy connection under advanced connection settings
From your reply sounds like proxy should NOT be used. I’m set to Tools Settings—>Connections—>LAN Settings—>Automatically detect settings. Right?
Remember that I got no connections problems with Firefox. -
April 14, 2010 at 10:56 am #3036620
This worked for me
by nowisimon · about 14 years ago
In reply to No proxy
I had a similar problem. Firefox worked fine, but IE would not connect, which led to issues when I tried to use Windows Update or install a Life Cam VX-2000.
I checked “Automatically Detect Settings” and I unchecked all proxy boxes (that were checked already). Now internet is back to IE and Life Cam can install.
Thanks!
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June 5, 2009 at 6:09 pm #2933598
Same here
by dorierez · about 14 years, 10 months ago
In reply to IE does not connect to internet, but connection is established.
Firefox works fine. I have XP PRO with SP3 as well. IE opens, I get the toolbar but it does not connect to sites. I need IE to use Outlook.
Any specific solutions?
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June 6, 2009 at 2:02 am #2933476
Probably
by rob miners · about 14 years, 10 months ago
In reply to Same here
a corrupt profile but you can try this.
Press the Winkey + r type inetcpl.cpl and then press ENTER. (The WinKey is also known as the “Windows key”, “Windows logo key” or “Start key” on your keyboard)
Click on the Connections Tab. Click Lan settings and untick the box to the left of Automatically detect settings. Click OK and close out of Internet Explorer and try connecting again.
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June 7, 2009 at 9:34 am #2959293
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June 7, 2009 at 1:03 pm #2959251
Glad that it helped
by rob miners · about 14 years, 10 months ago
In reply to Genius
next time can you ask your own question so a bloke has a chance to earn a Thumb. 😉
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June 8, 2009 at 6:34 pm #2950388
Thanks
by rob miners · about 14 years, 10 months ago
In reply to Genius
The only person that can mark the post as helpful is the person that asked the original question. As the original post is 2 years old the original poster could be long gone and has more than likely solved the problem by creating another account.
The only way that you could give out a Thumb was to ask the question yourself. We don’t normally post answers to old questions when someone posts with the same problem as we can’t earn a Thumb as in your case. I was commenting that fact when I suggested asking your own question.Thank you for trying and I hope that you can understand how it works now.
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June 9, 2009 at 6:21 pm #2933887
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June 9, 2009 at 6:30 pm #2933883
That’s great
by rob miners · about 14 years, 10 months ago
In reply to Thanks 4 your patience
somethings arn’t always obvious. 😉
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June 7, 2009 at 5:03 pm #2959205
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June 7, 2009 at 5:49 pm #2959200
At least
by rob miners · about 14 years, 10 months ago
In reply to Probably
you will know what to do if it happens again. I knew that it worked for Vista/W7 but I wasn’t sure about XP. It does, so that’s good. 😉
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December 23, 2009 at 7:53 am #2838113
thanks Jacky
by seickhoff · about 14 years, 4 months ago
In reply to At least
for pointing me in the right direction to get a user surfing the internet again! Went to tools – internet options then to connections and found the damn proxy server box check marked. Took it out of there, and bang zoom IE is connecting to Google again. You made the user happy and now she can browse around reading her NBA scores!
thanks again sir
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