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INFMSCTF.exe error

By jdclyde ·
Working on a Toshiba M30x S214.
Running WinXPsp2.

About every five minutes I get a c++ error calling infmsctf.exe. You click on "ok" and it goes away.

It seems to be a missing file that is suppose to be in the Windows directory.

Google has been no help (it let me down!)

Looking in event manager doesn't give me any more information than the fact that there was an issue with the file.

My understanding is this has been going on for a "few weeks". ~sigh~

Yes, I got a lot of malware off of the system, and applied all of the updates.


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by jdclyde In reply to INFMSCTF.exe error

Thanks for the utilities piling in.

I did scan for malware while in safe mode.

I used Adaware, hijackthis, spyblaster, startuplist, counterspy, Symantic AV, and AVG AV.

I did find and clean off alot.

I manually cleared out the %temp% and rebooted.

I ran Nortons Winmanager and it found many issues.

Again, I get the system back Tuesday, so I can't give much more information until then, but I am starting to download all the utilities and planing my method of attack.

As this user is on the board of trustees AND the son of the owner/president, this is an important one to nail! Thanks again everyone!

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by jdclyde In reply to INFMSCTF.exe error

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by jdclyde In reply to INFMSCTF.exe error

regseeker helped me find in the registry under /usbprint/ the reference.

There are two USB printers (HP) and it is possible that one of them might not have been installed correctly (the home one done by the user, but I can't say that...).

I uninstalled both printers and the user will reinstall them both.

I will find out by the beginning of next week if this resolved the issue or not.

Thanks everyone!

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