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Insufficient Memory Errors

By TomSal ·
Hi. I have a user who uses Word probably more than any other human alive today - she writes documents and letters for our CEO, President and our Vice President.

She uses a Dell PC with a 600 mhz Celeron CPU and it came with a standard 64mb of RAM but I upgraded her to 128mb of RAM a wee bit more than a month ago.

She is plagued with "Insufficient Memory" Errors. At least 2 - 3 times per week on average, mostly during her use of MS Word '97 (which, if you wonder has been patched to SR-2).

The catch is we've re-installed the whole Office 97 suite of programs already, I checked her page file - its fine and system resources never drops below 80%.

Anything else I should check? Or better yet - if you know exactly how to solve thisdilemma it'd be appreciated.

Thanks.

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Insufficient Memory Errors

by gmscne In reply to Insufficient Memory Error ...

I have something for you to check.
The *.dic file. Compare it to others.
This dictionary file is loaded into memory and pushes other stuff out of the way. If she uses Word as much as you say, there are probably a lot of additions to this file and most people expect that it can take whatever they want to put into it. This is not unreasonable, but the software does have limitations which can lead to this very error.

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Insufficient Memory Errors

by gmscne In reply to Insufficient Memory Error ...

An efficient spell checker would be used on a finished document, but this software loads the whole thing into available memory to check spelling on the fly.

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Insufficient Memory Errors

by TomSal In reply to Insufficient Memory Error ...

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by TomSal In reply to Insufficient Memory Error ...

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