Is there away to check if a modem is working on a PC?

By seanwalsh01 ·
I have put a 56K V92 modem into a PC when i plug in the phone line the goes dead but the modem does,nt work, no dial up tone..

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Try this

by mx In reply to Is there away to check if ...

1. make sure the modem drivers are installed(check device manager)
2. plug the telephone line into a phone - make a call to your cellphone(this is to get the line number and to check if the line is working}
3. plug the telephone line back to your modem - create a dial-up with your cell number in the phone book and dial( your phone will ring)
4. dial from your cellphone the number you just received from the dial-up call - the modem will make a funny sound.
5.that will mean your modem is working.

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by 1bn0 In reply to Is there away to check if ...

Conrol Panel : Phone and Modem Optons

Modems Tab.

Select your modem from the list. (My laptop has two listed.)

Click Properties. THe Modem propertires window opens,

Diagnostics Tab.

Click on the "Query Modem" button. You should get a pop up window telling you it will take a couple of minutes.

If it is successful you should see a number of lines in the lower window , Command / Response, as the diagnostics send command queries to the modem and then displays the responses.

A lot of modems have 2 jacks on them. One is for the Line (cable to the wall jack) and the other is for the Phone (telephone on your desk). Most don't allow you to mix them up. When you place a data call the modem disconnectes the Phone jack so you cannot pick up the phone and cause corruption on your data call.

Has the modem been installed in a P.C. before?

If the modem answers the queries but does not talk to the line and you have already checked that you are using the right jacks then the modem may have been hit by lightning.

Most modems have input resistors on the incoming line to protect against this. The resistors act like fuses. I have recovered modems by replacing the input resistors. If the line seems to be dead then these resistors have probably been blown.

Unless you have a experience doing this type of repair and spare parts, it's probably not worth the effort.

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