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February 21, 2006 at 8:17 am #2183555
IT Policy and Procedure guides
Lockedby bgardner1 · about 18 years, 1 month ago
I have recently taken over the IT directors
position at a small critical care hospital.
the former IT manager had nothing documented.
I have to write all the policies and procedures from disaster recovery to email use. Does anyone know of a guide book or software that would allow already written policies to be modified to fit my needsTopic is locked -
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February 21, 2006 at 10:27 am #3102564
TR
by cactus pete · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
Tech Republic has a columnist, Mike Talon, who addresses this often. Also, you might consider signing up for the DR email list. It’s among all the other TR lists.
Browse through here:
http://techrepublic.com.com/1200-10880-5734043.html?tag=nl.e061
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February 23, 2006 at 1:33 am #3101475
desktop administration
by kula.p · about 18 years, 1 month ago
In reply to TR
a good book would be the definitive guide to desktop administration by Bob kelly. This can be obtained from http://www.realtimepublishers.com
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February 23, 2006 at 1:07 am #3101485
Go to this website
by shaun.george@simplicitysa · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
Hi Brad try this website as it has many sample policies than can be modified for your specific orginisation.
http://www.sans.org/resources/policies/-
February 6, 2009 at 3:13 am #2767740
Good Site
by russgalleywood · about 15 years, 1 month ago
In reply to Go to this website
Thanks for this link, a really useful site!
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February 23, 2006 at 4:44 am #3100735
TechRepublic
by ornerdoug · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
I am not sure how large your organization is, but I have used TechRepublic’s Small Office Tool Kit (CD) which has templates on it that deal with Policies & Procedures.
It was only $25 + s&h.Saved me a lot of time.
http://techrepublic.com.com/1395-6242-97-747555578-986901139-C031.html
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February 23, 2006 at 5:41 am #3100705
Potential Outsource
by 1tnfrench · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
I have been doing this for way too many years now. If you have general guidelines, a good techincal writer can assemble them without much trouble. The website listed is a good start. Read those and mark them up. Let a pro assemble thema dn assure cross-functional consistentcy. If certification is an issue, a pro is almost essential. e-mail me ith any questions.
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February 23, 2006 at 6:33 am #3100663
Try ISO 9000 Manual
by 35rjt · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
When we went for ISO Certification, the manual was a big help in getting from old to new.
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February 23, 2006 at 8:17 am #3100515
Information Security Policies Made Easy
by raegar · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
Don’t know what your budget is, but you may want to take a look at Information Security Policies Made Easy. It is expensive at $800+, but it has everything you could want in terms of security policies. The SANS policies are good, but they are individual policies in long-form. If you are trying to craft a comprehensive policy set, this book includes a CD with templates of complete policy sets in short-form that you can modify to suit your environment.
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February 23, 2006 at 8:49 am #3100500
Here is copy of info on disaster recoveries
by wex · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
I Know of no one place to find all the written material however if you have a list of the things you need then maybe this office can help you find each needed documented policies and procedures.
regards,
wex
tart here:
http://www.drj.com/new2dr/samples.htm
Sample Plans, Outlines and other Plan writing resources
Excellent Sample Plans – Submitted by Ed Pearce (EAB Member)
BRP – Development Guide – (Word Document)
BRP – Recovery Team – (Word Document)
Plan Development Checklist – (Word Document)
EOC Plan – PDFNational Institute of Standards and Technology – Contingency Planning Guide for Information Technology Systems: PDF – Extremely In-Depth Guide Protecting IT Infrastructure – Main HTML Here
University of Arkansas – Computing Services Disaster Recovery Plan
Kansas Department of Administration
Univ. of Toronto – Sample DR Plan Outline
MIT’s Sample DR Plan
DRJ’s Sample DR Plan
FEMA’s EMERGENCY MANAGEMENT GUIDE FOR BUSINESS & INDUSTRY
Abilene Christian Univ- Disaster Preparedeness and Recovery Plan
Univ. of Missouri – INFORMATION DISASTER PREVENTION AND RECOVERY
NC State University – Campus wide Business Continuity/Disaster Recovery Planning
List of University and Library PlansAustralian – Guidelines for Small Museum DRP
Novell Netware
Sample Vendor Questionnaire – To Determine if your Critical Vendors are Planning-
April 14, 2010 at 7:52 am #3036663
Excellent references
by jtollack · about 13 years, 11 months ago
In reply to Here is copy of info on disaster recoveries
Thanks Wex@
These are excellent source references.
I especially appreciate the NIST Contigency Planning Guide.
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February 23, 2006 at 9:23 am #3100475
Here is Some Info
by sneakers · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
You can try these two books to get a foundation and some basic templates:
IT Policies and Procedures by Jenkins/Wallace from Prentice Hall (comes with CD)
IT Policies and Procedures – Tools & Techniques That Work by Jenkins/Wallace/Weber from Aspen Press (comes with CD)I would also check out InfoTech (www.infotech.com) and their Advisor series. They have manuals on just about everything. I purchased a manual called “Mastering Management” which was very helpful while I was CIO.
Another good source is TechRepublic. I’ve downloaded quite a bit of information on everything from disaster recovery to business continuity to help desk procedures. You would have to refine your searches for each instance in the downloads section, but this is free is you are a registered member. There are also CD’s from TechRepublic you can purchase that might define specific documentation areas (i.e. disaster recovery).
Last, I would also check out ISACA (www.isaca.org) for the CoBIT framework, Project Management Institute (www.pmi.org) and ITIL (www.itil.org) if you are starting from scratch and want to do it right from the beginning, otherwise the first few should help get you on your way. Cheers and good luck…
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February 23, 2006 at 11:51 am #3100975
Try PMI Compendium
by jtheires · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
Brad,
You might take a look at the Project Management Institute’s (PMI) Compendium CD-ROM product, or Karl Weigers’ Process Impact Goodies (descriptoins below). Otherwise, there are many helpers (aka consultants) skilled in this area – let me know if I can help in this department…
Regards,
James T. Heires, PMP
James Heires Consulting, Inc.PMI Compendium Description (from http://www.pmi.org):
As a project management practitioner, you know the importance of being organized and thorough. For the first time ever on CD-ROM, PMI has assembled all the tools you need to orchestrate an efficient, effective and successful project from initiation to close. The PMI? Compendium of Project Management Practices combines forms, checklists, and charts with important insights into the industry, to help you identify and apply key practices that may be critical to your current projects, shown logically within the context of Project Management Process Groups. This user-friendly, interactive CD-ROM will also allow you to custom create printable templates that will save valuable time. Every project management practitioner, from novice to seasoned professional, will benefit from the Compendium. The PMI? Compendium of Project Management Practices includes: More than 80 customizable forms, checklists, templates, charts and graphs to help you manage specific projects; The information you need to find the solutions for everyday challenges, such as alternative terms, application areas/extended uses and chief advantages. Plus there are helpful references for additional reading; Explanatory notes and definitions, taken from A Guide to the Project Management Body of Knowledge (PMBOK? Guide)?2000 Edition. The PMI? Compendium of Project Management Practices – finally, all the tools you need are available at the touch of a button!Process Impact Goodies Description (from http://www.processimpact.com/):
Rather than downloading every item one at a time, you can now purchase a convenient CD containing all of the downloadable process assets on the Process Impact “Goodies” pages, along with many other useful items. The CD contains 46 templates, forms, checklists, spreadsheet tools, process descriptions, and other items (click for a complete list). It also includes our “Project Initiation Handbook” and “Software Process Improvement Handbook” (a $60 value) and the “Software Requirements: 10 Traps to Avoid” eLearning presentation. Order this CD now for just $125. -
February 23, 2006 at 12:56 pm #3100940
I have one from a TR Conference
by jfowler · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
Brad,
During a Tech Republic conference I attended in Lousiville, they supplied everyone who attended a free CD ROM containing usefull tools. One of the tools was a set of pre-defined e-mail uage policies. If you would like the file please contact me. -
February 24, 2006 at 12:06 am #3102298
OUCH
by cuteelf · about 18 years, 1 month ago
In reply to IT Policy and Procedure guides
Brad:
The last job I had I was project support/admin for tech stuff; and none of the steps were documented.
I had to do it, used Word and Snag-It, Access, Excel, and patience. I got some credit for it but not much.
My sympathies/hugs/extra hot bath to you.
CuteElf
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November 6, 2008 at 6:14 am #2794467
IT Policy
by uchechichuta · about 15 years, 4 months ago
In reply to IT Policy and Procedure guides
I have just been appointed to develop an IT policy for a large institution and I need expert guide on how to go about this.
I need a template and a guide to writing an IT POLICY .
Could you be of helpd?
Thanks
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July 6, 2011 at 11:39 am #2845098
IT Policies and Procedures
by bizmanualz · about 12 years, 8 months ago
In reply to IT Policy and Procedure guides
http://www.Bizmanualz.com has a complete line of sample policy and procedure manuals for IT, Security, Disaster Recovery, ISO 9001 and other areas like Accounting, Finance, Human Resources, and Sales & Marketing. The products are available in MS-Word and can be purchased with http://www.OnPolicy.com document revision control software to manage your policies and procedures changes.
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