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ITIL Change Mgt - Changes to Development Environments

By Vawns ·
Hi All,

I?ve implemented a Change Management process based on the ITIL guidelines at my current company and I?ve been asked by the Release Manager if I can incorporate changes to some of the development environments (eg UAT, Production Support). In previous experience I?ve only ever managed changes to the live production environment but I can see from the Release Manager?s point that changes to the Production Support environment could impact our production activities. I?m looking at the best way to implement this and am considering an additional lifecycle or maybe a different way of labelling development environment changes so they stand out. I will also be extending my CAB meetings to ensure Development is represented properly.

If anyone out there has experience of managing dev changes any advice/tips would be gratefully received :-)

Many thanks & best regards,


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