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Late Employee

By matt_falenski ·
I have a tech who really knows PCs inside and out, but recently is three to four hours late at least once per week. He is going into his second month working here, and has been late four times. We have flex time in the summer, so right now it isnt really bad, but its usually a Monday AM when lots of people are here. Does anyone have any ideas about what I should do? I can sort of let it slide in the summer, but not at all in the fall.

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Late Employee

by dmhspang In reply to Late Employee

Matt,The first question I need to ask is does it make a difference if he is late or not? Is he pulling his load and does he contributes to the team? Second, is his behavior having any negative impact on other employees? Is he salary or hourly employee? If he is salary is he putting in 40+ the rest of the week? Hourly, is he willing to put in the extra time? In the current market I find it hard to find a great tech that is really making a difference. If all I need to do is give him 4 hours on a Monday morning that sounds like a great deal to me.

If you can’t live with 4 hours on Monday, then try to bring him up to standards. You need to find out what makes him tick if you really want to be effective. You cannot manage every person the same way. Some people will respond to discipline, other to added responsibility. Some need to be told, other need to see it in writing, and still others need to see pictures (graphs, charts, etc.). Treat him (and all your employees) as an individual.

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Late Employee

by matt_falenski In reply to Late Employee

In any business it _does_ matter if an employee is late. Thanks.

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Late Employee

by Wayne M. In reply to Late Employee

Remember, you are in the support business. You cannot support people if your staff is not there. Work out a coverage strategy to ensure you can support your users. You can take input from your staff, but in the end it is your responsibility to make sure you have enough people at the right time.

Once you have a plan in place, talk to your staff and make sure they understand it and will accept it. At that point, it is the responsibility of each individual to either accept the terms of the job, possibly negotiate slightly different terms, or find a new job.

It doesn't matter how 'talented' someone is; if they are not available when needed you need to find someone else. As a manager, it is your responsibility to ensure you are meeting the needs of the company and you need to set guidelines and restrictions to ensure your staff does this.

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Late Employee

by matt_falenski In reply to Late Employee

He IS my support staff. Thanks.

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