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MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

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Fed up with all the bugs and not prepared to pay for support of my Vista 32 Bit Ultimate DSP OS, I decided to got for the throat of the support team at Microsoft. After attacking them for over a week via e-mail, asking to be able to download the SP1 Beta release for Vista, questions about being defrauded when I purchased my copy of Ultimate, they actually blocked my e-mail because their were too chicken shit to continue responding. Let’s start with the latter. Ultimate was advertised to be followed by numerous add-ons which have never materialised. Surely this is false advertising and they should be taken to task? The endless bugs that I know are being reported to MS, yet no relief when I download the multitude of patches, most security, for Vista. Hell, if it is not my OS freezing during a session, of the BSOD’s (how do I change the colour, I really need a change), then it is the problems with cut and paste. When trying to cut and paste a folder from one location to the other, I am left with a husk of the orignal folder. I thought that this was an isolated case, but a friend of mine is suffering the same bug! I am of the opinion that MS does not have its customer interests at heart, they all they want is to milk us for every penny they can. We will continue to suffer from the endless bugs and security issues! MS is really pathetic!

Topic

and this is news.. why?

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

it’s nothing new at all.

In other news… sun to rise tomorrow.

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

and other top stories.

Water is wet.
Snow is cold
Fire is hot.

yeah

In reply to In other news… sun to rise tomorrow.

that’s an illusion

This was…

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

your first clue? 😉

THE USER STRIKES BACK

In reply to This was…

The simple reason why I am writing about the lack of Customer Service at MS. I want to kick them in the balls and see the sweat glistening on their putrid faces. The more that I can kick them in the balls, the better I feel. For over 8 months I have been bitching and moaning about Vista, yet they just don’t care! It is the time of the USER, a time to hit back and say, we will not take this anymore! Either old Bill Gates listens to his customers, the ones that built his company by paying a huge amount of our hard earned money for his buggy products, or it is time for him to step down, go on pension and give the job to someone that has a feel for the business and CARES!!!!! He has become too rich and out of touch with his customers. This is so typical of once great men with visions of creating something wonderful! He was once a great man in my eyes, a man with vision that created a interface that allowed us to do wonderful things. But now, he has lost touch! Poor old Bill, a man without a reason to continue at MS!!!

Give Linux a run…

In reply to THE USER STRIKES BACK

I have been using Fedora Core 6 (older HP laptop), Ubuntu 7.10 (2 year old home build desktop), and of late Linux Mint 2.2 (replaced Fedora). Each of them was an easy breezy install, found all my hardware and peripherals, comes bundled with what I need to keep my productivitly level up, and best of all ensures that Uncle Billy doesn’t get any more of my hard-earned dollars. In particular, Ubuntu and Mint require little command line interface, offer ‘restricted drivers and codecs’ and are clean and easy on the eyes.
Bite me Uncle Billy! 😀

MESSAGE TO BOXFIDDLER

In reply to Give Linux a run…

You are so right. Old Bill is just too rich to care about his customers. The more customers he looses to Linux the better. Perhaps he will catch a wakeup and realise that he lost touch with the world.

um, james@…,

In reply to THE USER STRIKES BACK

Bill Gates has not been running Microsoft for several years, Steve Ballmer has.
Bill Gates is semi retired now, he recently stepped into a part time position heading their security division, to try to get MS software security improved.

ACTION, DIRECT ANGER TO STEVE AT MS

In reply to um, james@…,

Sorry about not knowing that old Bill no longer runs the show, but I am pretty sure that he still has a lot to say about how things work at MS. He does after all have a lot of shares still!

I just learned something new!

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

Some people still dont understand why soooo many of us complain about MS until they get screwed in some way…

LOL

Hey, next time read what the Tech’s reviews are before purchasing. Almost everyone here said Vista sucked Before it was even released.

Seen it before.

In reply to I just learned something new!

Microsoft shoots Visa out without really testing it, so isn’t a story I know to well.

The funny thing is this is why a few people move to piracy with windows, I find that really sad. They just push it.

You CAN teach an old dog new tricks?

In reply to I just learned something new!

Aside from my fil who thinks he NEEDS to have the most current version of everything, I didn’t know there was anybody out there who actually paid money for anything MS until it was at least a year old…

Well, whaddya know?

Solve your problem

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

.
Microsoft doesn’t care. You’re right.

All of us paid Microsoft over one quarter of a trillion U.S. dollars between 2001 and 2007 (>$250,000,000,000.00). Microsoft sold over $51 BILLION last year alone (>$51,000,000,000.00). They think they don’t have to care. With that much money coming in, I’m sure you can understand why they might feel so over-confident.

Solve your problem.

Stay with Windows and suffer. Or, switch to something else that works better for you.

In my case, I chose to switch to Kubuntu Linux earlier this year (1). I continue running Windows XP in VMware for a few apps I cannot let go of yet. But, I intend to avoid buying anything more from Microsoft.

Ranting alone is not going to help you at all. Redirect that energy and put it to use. Good luck.

———————————–

(1) The [i]LEAVING WINDOWS[/i] Project
http://techrepublic.com.com/5208-6230-0.html?forumID=102&threadID=213495&start=0

agree

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

amen brother amen

agree

In reply to MICROSOFT, THEY REALLY DON’T CARE ABOUT THEIR CUSTOMERS

amen brother amen,you think youv’e got troubles,buy an xbox elite wait for three months for the december dashboard update have it auto installed then have the graphics on all the hundred dollar games you have bought go haywire and no uninstall option.(kaput)oh well another grand and a half down the ever increasing wormhole.maybe if i just wrote a cheque to microsoft for all my remaining dollars it would be less painfull in the long run

Thankfully I dont worry about Windows

In reply to agree

at home,as I have been using Ubuntu for ages.No more nightmare security updates,registry errors,defragmentation woes,or tearing my hair out,if the monthly “patch” download goes awol.

LINUX – THE FINAL SOLUTION

In reply to Thankfully I dont worry about Windows

The more I read the comments based on my outburst with MS, the more I realise that there are a lot of people moving towards Linux. Heck, our Linux server at works has been running for 12 months without any problems. The MS Windows Small Business Server 2003 has to be restarted at least every two weeks.

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