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ModName: gdiplus.dll

By Alex1to ·
Hello to all,
I am writing today to ask for help, I have users complaining about error messages while using Photoshop and Windows Explorer, when they are transfering images from the IE to Photoshop they have this recurrent error:
AppName: explorer.exe
Appver: 6.02900.2180
ModName: gdiplus.dll
ModVer: 5.1.3102.2180
OffSet: 0014c2e1
Their application crashes and can't do nothing but terminate it.
Does anybody have heard or knows how to troubleshoot it?
Thanks for your help in advance,
Alex Alas

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by deepsand In reply to ModName: gdiplus.dll

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People make mistake... I am a newbie posting question! here in Techrepubic

by Alex1to In reply to Suggestion

My apologies, thank you for the suggestion, please understand my inexperience... I got confused when posting the question.

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You are welcome.

by deepsand In reply to People make mistake... I ...

TR's having rename the forum for posting such questions, from "Technical Q&A" to "Ask a Question" did not well serve to make the distinction between what are now the Discussions and Questions forums.

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