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More IE Woes

By Swampdoc ·
Got a client with XP Pro SP1 using IE. She was trying to do some online banking and she couldn't login. The bank had her do some update on IE and now not only does the online banking login not work (fill in login and password click LOGIN and nothing happens) but can't get to Windows Update site either. Downloaded and installed Java plugin and tried to reinstall IE but all it will do is tel me there;s a newer version installed. Tried uninstalling IE and reinstalling, same thing. Any ideas folks?

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by wlbowers In reply to More IE Woes

You need to add your Online Banking in the trusted sites.

Go to Tools, Internet Options and click on the Security Tab.

Now click on the Green Icon for Trusted sites in the boxed area.

Now below the boxed area to the right click on Sites...

In the Add this Web Site box add the basic url of your online banking.

Example: My bank's address is.
https://www.network-banker.nbcbank.com/

This is after I removed everything after the .com/

This will be entered in the box and click Add.

It will show up in the Web Sites box. Click OK and restart IE.

Hope this helps Lee

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by Swampdoc In reply to More IE Woes

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