My external hard drive is nor being recognised by my computer...

By Steelo12345678910 ·
My external hard drive is nor being recognised properly by my computer. It is beeing accepted so far as it makes the "beeping sound" when you plug it in but all that comes up on My Computer is Removable Disk (E:) which has no memory and refuses to be opened. The harddrive does not bring up its logo either, the blue WD sign, and apart from the Removable Disk (E:) bit is not recognised at all. I have tried changing the cble but that has done nothing either.. Any help would be really appreciated

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Disk Management is in the Computer Management tree.

by seanferd In reply to How do I format the disk?

No, do not format the drive if you already have data on it.

Does this drive work on another computer? If not, the drive may have problems. Go to the WD site and get the disk diagnostic test, if you do not already have it on a CD that came with the disk.

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Good point

by NexS In reply to Disk Management is in the ...

I didn't even think or proprietary software.

My last External HDD never came with a CD though (assumed to be just 'PlugnPlay'), so Going the the Western Digital Website would be most beneficial...

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Oh, in Explorer.

by seanferd In reply to Seanferd

The way it was described I was thinking "splash screen".

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OK first things first

by OH Smeg In reply to My external hard drive is ...

Does this drive work in another computer?

Have you tried a different USB Port on the computer where it is not working?

Do you have an external Power Supply for this drive and if you do is it correctly plugged in?

If you do not have an external Power Supply are you connecting this USB Lead direct to the M'Board for the full 500 Milliwatts from a USB Socket?

Have you used this External Drive on another computer with a different OS previously?

If you have just changed computers did you originally have this HDD on a XP Computer and are now attempting to use it with a Vista or 7 system?

If this is a older External Drive did you use the Safely Remove Option on the Task Bar to shut down the drive before turning off the computer or unplugging it?

Do you leave this drive connected a lot or all of the time?

Has the drive been moved while it was running?

External HDD are not designed for full time use they are only designed for part time use so you should only have them plugged in and reading or writing data when they are needed and always use the Safely Remove Option or you will Corrupt the Partition Tables on the drive. If you have not used the Safely Remove Option you may have corrupted the Partition Information which may be fixed by using the CHKDSK /r Option from the Command Prompt or if the damage is to great you'll need to use some form of Data Recovery Software to recover the data.

If this drive was originally formatted for a XP System and you are now attempting to use it with Vista or 7 it may be a Formatting Issue that prevents Vista or 7 Reading the Drive. The New Partitions used in both Vista & 7 are different to XP and you may be unable to read a XP Partition on a Vista or 7 system. If that is the case you need to connect the drive to a XP System and copy the data off the drive then format it with the Vista or 7 computer to get the new partition system. You can then copy the data back to the drive after it is formatted. Or use a Live Linux to copy the data off the drive if you no longer have access to a XP System.

If you leave the HDD plugged in all of the time or for long periods it is likely to have failed as External Enclosures unless they are actively cooled can not provide sufficient Surface Area to keep the drive cool enough so they fail sooner than they otherwise would. You need to use the Makers Testing Utility to check the function of the drive.

You'll need WD's Data Lifeguard Utility to check the drive

If there is no External Power Supply you need to connect the drive directly to the M'Board or a Powered USB Hub so that you are getting the full 500 Milliwatts to the drive to power it. If you connect through a Fly Lead front case USB Sockets or a USB Hub there will be less power available and the drive will be underpowered which will lead to Partition Corruption and Drive Failures.

That is for starters.


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