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Netscape 4.x crashes

By Vuitanh ·
One of the user running NT and she uninstall some application and now Netscape 4.x keep crashing everytime it opens and about to browse. I have tried unistall and reinstall but none of the 4.x works. However, version 3.x is working fine. Any other suggestion?

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Netscape 4.x crashes

by tuck46 In reply to Netscape 4.x crashes

after you do the uninstall you must also after uninstalling netscape,you must remove the registry keys for netscape before reinstalling. go into HKEY_CURRENT_USER, software and delete netscape key(s), then go into HKEY_LOCAL_MACHINE, software and delete netscape key(s), then go into windows explorer and delete any netscape folders that may exist. Then reinstall Netscape

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Netscape 4.x crashes

by Vuitanh In reply to Netscape 4.x crashes

This was simplest and fastest solution, so I tried it first and it works. Thank you very much.

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