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Normal.dot ****

By Jaydev ·
We have a few computers, few new one few old ones that are having a common problems. No matter what we try and do NORMAL.DOT does not recreate it self. I hav tired to delete all normal.dot so it would recreat but does not do that. Pointed it to d a new location but still no good... Any one has an idea?

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by DKlippert In reply to Normal.dot ****

Have you tried Tools>Options
Prompt to save Normal template?

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by Jaydev In reply to

YES and it does not prompt. No more suggestion about tools and option and filelocations please. I have checked all the baisc and advanced options.

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by DKlippert In reply to Normal.dot ****

One last suggestion:
http://tinyurl.com/29vux
delete the Data Key

http://tinyurl.com/3xovk
Normal.dot is not automatically written Word
2002 until you make a customization that invokes a save to Normal.dot.
Normal is recreated via the Windows
registry, it is "saved" to templates once you close the active session of
Word.

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by Jaydev In reply to

Sorry dude no go agian...

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by pptmagic In reply to Normal.dot ****

Have you checked to see if these folks have a ~Normal.dot? If so, delete it and see if a new one gets created.

HTH,
Glenna

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by Jaydev In reply to

Glenna--
Please read other answers. This baby suggestiosn were already made.

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by pptmagic In reply to Normal.dot ****

Hi JayDev,

I just went back through every submission and did not find anyone mentioned deleting (tilde)~NORMAL.DOT. Not NORMAL,DOT but ~NORMAL.DOT. These files get created when Word is shut down ungracefully.

Let us know.
Glenna

P.S. Exclude me from any award points, I'm just curious...

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by pptmagic In reply to

Also, these files are hidden files, so make sure you include hidden files when searching.

Best of Luck!
Ms. <G>

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by DKlippert In reply to Normal.dot ****
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by mgates In reply to Normal.dot ****

try this to wipe out word and begin a new...

go to start, run
type winword.exe /a
reopen word and you will be prompted to ask for users name an initials like you just installed it.

this will work for versions 2000 and above. please let me know if you have an earlier version.

good luck.

michael

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