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nt security

By npressley ·
i had a call from a customer who said he can't get in his server. for some reason it has been changed or something. is there any way to get in to reset password?
npressley@inetnow.net

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by Evan Tallas In reply to nt security

There are the utilites, like l0phtcrack. But since the person can't get into the server, they should use the repair utilities on the Installation CD. It's by far one of the easiest ways of doing it. I'm assuming the person is a home user with almost no knowledge of NT as well.

1. Boot the machine with either the NT install floppies or the bootable NT CD.

2. Choose "Repair NT installation."

3. Select all of the boxes, it won't hurt anything.

4. The user probably doesn't have a recent emergency repair disk, but if they do they will be prompted to insert it. Make sure it is very recent! If it is not, it could cause problems.

5. There will be a selection for repairing the Administrative Account. They should select this option.

6. Byfollowing this, a new Administrative account will be created. The old one will still be on the system, in x:\winnt\profiles\00Administator

Tell the user to copy the files from the matching directories in 00Administrator to the new Administrator.

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nt security

by npressley In reply to nt security

The question was auto-closed by TechRepublic

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by james In reply to nt security

A number of options exist....
1. Use ERD Commander.
2. Slip install a new version of NT into a temp directory, Copy the sam from the \system32\config folder to a floppy and run L0phtcrack on another machine.
3. If the server is a member server with little local account config, you can carry out the following. Slip install as per point 2, then delete of rename the sam. reboot into the original installation. You will have to recreate any accounts including IIS service accounts ect. You will also have toadd the machine back to the domain. If the server is just a file or print server, this would bbe pretty painless. If the server is running Sql, IIS ect, Then this would not be such a great approach.
Hope this helps.
PS
I own a copy of ERD commander Pro and totally recommend this to any support professional...

James
MCSE+I ect...

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by npressley In reply to nt security

The question was auto-closed by TechRepublic

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by npressley In reply to nt security

This question was auto closed due to inactivity

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