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Outlook 2007: Unable to send emails

By forum-addict ·
I am using Windows Xp pro with sp2; I recently upgraded office 2003 to office 2007 everything is fine except the outlook module. I am able to receive mails but unable to send any i.e. whenever I am trying to send any mails its giving me an error saying
?The message interface has returned an unknown error. If the problem persists, restart Outlook?
Even after restart the problem is the same, I have tried reinstalling office but the problem remains. I checked my SMTP setting and they are fine. So I tried Google but found nothing of use. Even I tried creating a new profile using
?outlook.exe /promptimportprf \\localfolder\outlook.prf?
But again it?s of no use.
Anyone plz help.

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All Answers

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which keys?

by forum-addict In reply to Corrupt files or registry ...

which registry keys should i delete?

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Reg Keys

by scott_heath In reply to which keys?

Software\Microsoft\Office under both HKLM and HKCU

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tried

by forum-addict In reply to Reg Keys

uninstalled office 2007, deleted Software\Microsoft\Office under both HKLM and HKCU, restarted my system and reinstalled office. still the problem resides.

http://i17.tinypic.com/47dlnvk.gif

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Have you ebooks for troubleshooting Microsoft Outlook 2007 step-by-step?

by omkar.joshi In reply to Corrupt files or registry ...

Have you ebooks for troubleshooting Microsoft Outlook 2007 step-by-step?

Plz give me a particular link if u have.
Thanks

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outgoing server settings?

by forum-addict In reply to Log on to send?

are you talking about this : hXXp://i13.tinypic.com/2wcfm34.gif

then yes i have checked it.

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Firewall settings

by dpotter555 In reply to outgoing server settings?

Sometime the firewall (if you have one) is overlooked and can be the source of many connection problems. Try disabling any software or hardware firewall and try again.

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checked

by forum-addict In reply to Firewall settings
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is there any update available for this version?

by forum-addict In reply to Outlook 2007: Unable to s ...
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I share this problem and want to roll back to 2003. How?

by samlow In reply to is there any update avail ...

I would be extremely grateful if someone could explain a simple way (if it exists) of rolling back from Office 2007 to Office 2003. I have exactly the same issue as described above with Outlook. THe problem outweighs any benefits of using 2007. Many thanks, Sam

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Although I have not tried uninstalling it

by w2ktechman In reply to I share this problem and ...

and have only used it a little so far (beta version), It should not be hard to roll it back.
Try uninstalling it. Then try installing 03 again. If it fails, ry uninstalling 03, and look through the registry to remove any office settings that linger. You may also obtain a reg tool which could help o find these broken link files.

Then re-install Office again, should be back to normal.
Or
try system restore to a date before Office 07 was installed.

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