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Outlook setup new POP3 account

By luv2bike2 ·
We use PostOffice, which the company who developed it, is no longer around. So i can not go to them with this issue. I sure hope someone out there can help me out.

I configure Outlook 2003 for the users to send and receive emails as a POP3 service and have not had a problem configuring Outlook 2003 until now.

I create a new user in PostOffice like I normally do, go into Outlook to configure the user and test the account. When I test the account that is when I get an error message from Outlook. it says:
"Send Test e-mail message: Unable to send test message. Please verify the e-mail address field."

I have verified the e-mail address 100 times, password is correct as well. i have tried to set up the user in outlook on my PC but I still get the same error message. I figured maybe its the user name so i created a new account in PostOffice and tried to set up the new account (different name and password) however i am still getting that same message. i added my email account to the PC that i am trying to set up the new email account on and put in all my information in Outlook and i was able to connect and send and receive emails. so the issue is not the PC.

This is very fustrating since I was able to create users in Postoffice and set them up in Outlook 2003 as recently as two months ago.

The only thing that has changed was our parent company wanted our website be redirected to their website so i had the person who hosted our website redirect it to our parent company. This person said that what he did has nothing to do with my issue. My mail server is here in house, DNS, Wins, DHCP, Active Directory as all here in house. the only thing that was not inhouse was our webpage. other than that, my network has not changed at all.

Can anyone help me... suggestions or whatever would be greatly appreciated.

side note: all my users that had email configured are not have a problem.. they are working just fine.


Thanks,

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