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Pc shuts off intermittently

By RG11 ·
I have a compaq evo d310 and I started having problems with the computer shutting off on its own. I had it shut down while I was working on it but it usually shuts down while I am away from it. What can cause this other than internal components getting too hot.

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by millenia01 In reply to Pc shuts off intermittent ...

Hi!
If this helps . . . We have has a couple of EVO510s that did this same thing but they were still under warranty. HP sent out a tech and they relaced the power supply;motherboard; and processor along with the internal fans. I would lean heavily toward the power supply more than anything else. Hopefully - your Evo 310s are still under warranty and perhaps you can get them repaired in the same way. Good Luck! Thanks! LLH

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by osumiller In reply to Pc shuts off intermittent ...

if there are any damaged components, the sytem could lock seemingly randomly, and never log an error or alert. Try removig any components that are not absolutely essential.

I saw a similar case a couple months ago that was caused by a faulty wireless pcmcia device which visually looked fine, but had been damaged enough to cause strange lockups or shutdowns.

You should also make sure that you have the latest drivers for all devices.

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by RG11 In reply to Pc shuts off intermittent ...

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