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Prestige and backstabbing

By local support ·
Sometimes it's necessary to combine the efforts of several departments to acheive a good and functional result. Unfortunately, sometimes the people that should contribute move in opposite directions or don't want to participate at all.

I work with local / end user support. Right now I'm trying to help a user with an application, that he needs for his job. I do not have enough knowledge to work out the solution. Therefor I have contacted some other knowledgeable people in other departments.

Problem is, they don't want to cooperate with each other. Me myself is on good terms with all of them, but behind each others backs they think lowly of each other, and call each other dirty names. Everyone tries to push blame and responsibility onto someone else.


timeout to be continued

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From what you got

by M_a_r_k In reply to A real what?

I scoured the Internet all morning for a definition and you didn't even read the whole thing? I'm starting to think you have ADD. But since you hate math, how could you have ADD? haha

Interesting thing that the word "boring" has two definitions. Why in the world would I want to bore a hole to India? Uh...are you planning to move back to India? Nothing else there but elephants and grass huts and geeky software developers. :^O I gotta admit that boring a hole through the center of the earth wouldn't be boring at all. It would be damn exciting.

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Scoured the internet all morning??

by stargazerr In reply to A real what?

No wonder your boss has been cribbing about you

When you are done with the trip to the sun in your rocket ... you can use it to shoot to wherever you decide to bore a hole to ...

Or have you made the rocket durable for a second trip to the sun (in case you dont singe your hair properly the first time)

]:)

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Reusable rocket

by M_a_r_k In reply to A real what?

You keep coming up with ideas for design changes. I'm never going to get this thing off the ground.

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Lets sit down ..

by stargazerr In reply to A real what?

and plan on all the things you need to do for the rocket ... at least you have one less thing to think about .. My pink fuzzy slippers ... :^O

How ARE Farney and Blipper by the way?? (Is that right?? <scratches head and walks away> )

]:)

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Farney and Blipper

by M_a_r_k In reply to A real what?

Last time you called them Flarney and Bipper... Thanks for asking about my two best friends. If you'd be keeping up with my worldly popular blog, you'd know that Barney had surgery about a week ago. But he's tougher than even I am and he's recovering nicely.

BTW, I'm glad to see that you're no longer trying to push that godawful slippers off onto me. (Where's that "whew!" icon when you need it?)

BTW #2, I'm glad you're feeling better. Even though that means you have to go to work.

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When I put down the names ..

by stargazerr In reply to A real what?

I knew something was wrong ... need to follow blogs more closely ...

I glad that your best friend is regaining his health ... Did he need any Titanium parts?? Did u loan yours?? I just wish mine hadnt left me without even saying goodbye ...

My Dog died when I had gone to study to another city ..

Why?? why?? why?? why did I have to get well enough to come back to the office ... and I am not well really .. My breath of life are the nasal drops I use ....
]:)

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re: Pooch names

by M_a_r_k In reply to A real what?

I'm sorry to hear your dog decided to leave you when you weren't home. That had to be damn sad. It would have killed me. If you can't have a dog where you're living now, you can e-adopt one of my dogs. Which one do you e-want? e-Barney or e-Flipper? This gives me an idea for something to do with my business degree. I'll open an online pet adopting business. e-pets.com

I've decided to use my blog for my book. I have about 10 long chapters already written. And I won't need to rely on a co-author. B-)

My dog didn't need any titanium to put him back together again. Just a few stitches. It would have been cool though. Bionic Guy Some hotshot Hollywood producer could have made a movie about us. Bionic Guy and his Bionic Dog. I even would have settled for Bollywood. You have connections to Bollywood. Maybe you could have used them to get a movie deal.

You're still feeling ill? Damn, I should be a poet with all the rhymes that magically pop into my head.

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e-pets.com

by stargazerr In reply to A real what?

Cool Idea ... I wouldnt dream of adopting any of your pets ... Could you provide me with a pet martian?? A Standard Green one with long antaennae and huge eyes ..??

And please dont be dissapointed in me ... You will have the next chapter by tommorow ... I will even go as far to reading your blogs ... (whew )

]:)

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yep, e-pets.com

by M_a_r_k In reply to A real what?

Martians live on Mars. I thought I was going to the sun. Now you're redirecting me to Mars to kidnap a Martian? Am I the the one who recently mentioned something about the whimsical female species? Couldn't have been me. Why would I think such a thing?

Oh, is that how you make the "whew" emoticon, like this (whew ). I was looking for that a day or two ago. Thanks for finding it for me.

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Client Advocate

by rosearch In reply to Computer technician and s ...

Actually it sounds like you just gave yourself a new job function - client (or system user) advocate. The role of the advocate is heroic, but generally tragic. But there's ways of getting things done without getting noticed.

If you are astute enough to sense the 'attitudes' of the people around you, you might consider using that insight to suggest to the system user some way they can 'tweak' the system to get things done. Sometimes you have to stand in the spotlight, and sometimes you get more done directing matters 'backstage'.

For example in this case determine who has the most skill (the largest percentage of the skill mix that is needed). Is there something your system user can offer that person. Is there a 'chain of command' that your system user can take advantage of (get my boss to talk to your boss sort of thing). The System User should consider using flattery. It's terribly unsubtle, but the bigger the ego you're dealing with the more likely it is to succeed, and just add the faintest dash of 'I spoke to that 'other fellow' but he didn't seem to know what he was talking about'. Just as long as it's not sufficiently damming for the 'target' IT guy/gal to feel that their profession is being dammed.

I've got a blog article somewhere about using Clients to drive organisational change. Sometimes it simply comes down to numbers. There's usually a lot more systems users than IT service deliverers, they just need motivating - and you as a man they trust might just be the man to do it. Ever so quietly...

Cheers and good luck. Tban

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