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Problem with communication from computer

By amhiggs ·
Hello, my problem is my computer got shut down by accident with windows 98 up and my panasonic kx-p1124i printer open. The only thing that seems that happened was my printer keeps saying their is a time out error. I went and thought I'd increased mytimeout settings but so far it keeps saying the same thing. And it won't print my document. I'd appreciate all the help you can give me. I hope to hear from you soon.

Best Regards,
Mary Higgs

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Problem with communication from computer

by Skywalker In reply to Problem with communicatio ...

First, download and reinstall the drivers from Panasonic?s Site. Second, turn off the printer and reconnect the cable (doesn?t worked? change the cable). Third, go to DOS Prompt and type DIR > lpt1 . If doesn?t print, you could check your parallel port.
Good luck
Skywalker

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Problem with communication from computer

by amhiggs In reply to Problem with communicatio ...

The question was auto-closed by TechRepublic

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Problem with communication from computer

by AIVAS In reply to Problem with communicatio ...

I agree with all of the other answers. However, I would like to point out something which may seem trivial but could be very important.

When deleting the printer, Windows will inform you that certain files (the drivers) are no longer in use. It will ask you if you wish to delete them. Say YES! This will ensure that the corrupt drivers are removed from your system.

Occassional, a software installation will not overwrite existing files. Doing this ensures that the new drivers are installed correctly.

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Problem with communication from computer

by amhiggs In reply to Problem with communicatio ...

The question was auto-closed by TechRepublic

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Problem with communication from computer

by wholzem1 In reply to Problem with communicatio ...

The number one thing to test is this:

Shutdown > Restart in MS-DOS Mode > Yes
In MS-DOS mode, type "dir>lpt1" (without the quotes). This dumps text out the LPT1 port.

+If you get a write-fault error, suspect the port (not likely) or the cable (likely, and inexpensive to test with a new cable.)

+If you hang for some time at a blank line with no error, the printer may be fried.

+If you get garbage printing out, the cable (or any switches or pass-thru's involved) are the problem.
+If youget a nice print-out of your directory, your printer, the cabling, and the port are fine.

If all checks-out fine to here, your remaining choices are the printer driver, or Windows. While a total uninstall, and a clean install of the samedriver may bethe ultimate solution, I would take the intermediate step of testing the printer using a different, but compatable printer driver.

For HP LaserJet printers, the LaserJet 4 driver is a good choice. For DeskJet printers, the DeskJet 500 is good. For any

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Problem with communication from computer

by amhiggs In reply to Problem with communicatio ...

The question was auto-closed by TechRepublic

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Problem with communication from computer

by cstacer In reply to Problem with communicatio ...

Another thing to check would be the printer cable. If your cable is bad you might have problems like this.

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Problem with communication from computer

by amhiggs In reply to Problem with communicatio ...

The question was auto-closed by TechRepublic

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Problem with communication from computer

by Sakis Samaras In reply to Problem with communicatio ...

Well, if you took your time with DOS and all seems to work but when you're trying to install your printer driver the same thing happents check the next option in your BIOS settings:
The LPT1: is set as biderectional (EPP or maybe ECP some times thesecond option is used)
More than that if you got a write fault error at the DOS dir>lpt1: command, before jumping out of the window, check the BIOS setting for lpt port if they are set correctly
(Sorry I don't remember the base io setting but the IRQ sould be 7) else it's possible that you 're addressing to your printer via LPT2 or LPT3. Some times a power failure resets BIOS settings and when th computer restarts it will attempt to configure all PNP devices. If you're using a Network card or a sound cardit may conflict with IRQ's and so your computer assigns a new (free) IRQ to it's resources (Including LPT1)
Hope helps
Sakis Samaras

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Problem with communication from computer

by amhiggs In reply to Problem with communicatio ...

The question was auto-closed by TechRepublic

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