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remote access to exchange server 2000

By bnagy ·
Our company has a remote office that wants to connect their Outlook 2000 clients directly to our exchange 2000 server in the same way that you would connect if you were on the local LAN. They specify the exchange server address and their mailbox name in the exchange server properties in their outlook profile but cannot connect to the exchange server and logon on to their mailbox. Both offices are directly connected to the internet and user public IP address for all clients and servers. The users in the remote office have their own separate domain, but would like to connect to the exchange server in our domain. They can ping the exchange server from the remote office but that's about it. How would they connect in order to logon to their mailbox and access their email?

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