Question

Locked

Reset router and now I can't connect! Help!!!

By Cawaii ·
I was recently having Internet problems so I reset the router (D-Link, DIR 655) and setup a new wireless network and now no computer or any wireless device can connect. I know it's not just the internet because I'm connected directly to my Hughes Modem right now and I have internet. We have two computers here; this one when connected to D-link will say it has internet access but the internet doesn't load. It

This conversation is currently closed to new comments.

49 total posts (Page 2 of 5)   Prev   01 | 02 | 03 | 04 | 05   Next
Thread display: Collapse - | Expand +

All Answers

Collapse -

Reponse To Answer

by 88Fan In reply to Start from scratch

Actually resetting again may be exactly what you need to do. I've personally dealt with many Linksys, DLink, Buffalo, TrendNet, and other routers where someone reset them, but the reset wasn't actually completed thus taking the network completely offline.

Collapse -

Reponse To Answer

by Cawaii In reply to Start from scratch

is it possible that in me resetting it I could have messed up the router completely? Think maybe just buying a new one will fix all this?

Collapse -

Reponse To Answer

by 88Fan In reply to Start from scratch

It's always possible that could happen, but very rare.

Having reset your router I would suggest power cycling your modem (or even resetting it since it will retrain automatically with the ISP) and see if possibly that is where the real problem lies. Actually had to do this today with a Comcast device to bring a customers network back to life.

Collapse -

Reponse To Answer

by Cawaii In reply to Start from scratch

I had tried that earlier today when I reset the router a second time~ didn't work~ =P I don't think it's the modem... talked with my ISP today and he said everything was fine and all my settings in my router were right~ one thing I notice tho is my default gateway is 0.0.0.0 ... i don't know if that's right? I've tried changing it to numerous things and always get an error message...

Collapse -

Reponse To Answer

by 88Fan In reply to Start from scratch

Reading through all this to get all your replies I'd suggest trying a new or different cable between the router and the modem. If that fails go buy a new router if you haven't already done so.

Collapse -

Go back to step 0

by monophysite In reply to Reset router and now I ca ...

Reset the DIR to factory anyways. What have you got to lose?
Then follow the manual instructions:
http://static.highspeedbackbone.net/pdf/D-link-DIR-655-Manual.pdf
First Steps from Manual:
If you are connecting the router to a cable/DSL/satellite modem, please follow the steps below:
1. Place the router in an open and central location. Do not plug the power adapter into the router.
2. Turn the power off on your modem. If there is no on/off switch, then unplug the modems power adapter. Shut down your computer.
3. Unplug the Ethernet cable (that connects your computer to your modem) from your computer and place it into the Internet port on the router.
4. Plug an Ethernet cable into one of the four LAN ports on the router. Plug the other end into the Ethernet port on your computer.
5. Turn on or plug in your modem. Wait for the modem to boot (about 30 seconds).
6. Plug the power adapter to the router and connect to an outlet or power strip. Wait about 30 seconds for the router to boot.
7. Turn on your computer.
8. Verify the link lights on the router. The power light, Internet light, and the LAN ligh....etc.
Reset the router, unplug, and follow these instructions.
Then use the wizard link above, or read more of the manual if you want to DIY.

Collapse -

Reponse To Answer

by Cawaii In reply to Go back to step 0

Tried this, did nothing different. I contacted my ISP and I had all my settings right to begin with it seems. So I've setup a new connection on my D-Link, it's configured and I've rebooted everything, and it's still the same. I try to go onto the internet and it tells me the DNS look up failed. I can only get internet via my computer to modem. The MAC stuff looks fine.... I'm at a loss now~ everything looks in order but I have no internet still! =/

Collapse -

Had a D-link DIR 655

by dayen In reply to Reset router and now I ca ...

Notice you did include status that show if you have an outside link (internet) also do you have cable or DSL it matter need more info I configure lots on routers also you need to restart the modem ever time you hook a diffrent device, router or computer it must refresh the MAC address 's Sorry Did see that you are on satellite you need to call the ISP and get your settings

Collapse -

MAC address

by mackman2011 In reply to Reset router and now I ca ...

Your router should have a button in 'Settings' to clone your MAC address. (Looks like your ISP will only connect to your original PC?) For your other devices disable any MAC filtering on the router to allow any device, check the addresses on the devices to make sure they match what's in the filter settings then enable your filters. Welcome to my world.

Collapse -

an idea

by gdeangelis In reply to Reset router and now I ca ...

Can you take the ip address from your pc which is directly connected to your isp, and apply it to your router, removing the dhcp as you have suggested? This will remove dhcp on the outside connection. Make sure you put in the dns settings. Then plug your pc into the router and make sure you get an address. You didn't say if you had a private or public address from your isp on your pc while directly connected to it. If you are getting a private ip (192.168....) address, you may need to tweak your settings. Once you get it all working, take some screen shots and save it on your pc so you'll have them in case you need them later. Just to be sure, have you moved any cables during the process, or are they all as they were before the trouble hit?
You may need to cycle the isp modem as well.

Back to Networks Forum
49 total posts (Page 2 of 5)   Prev   01 | 02 | 03 | 04 | 05   Next

Related Discussions

Related Forums