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Slow XP Home start-up

By SC Tom ·
I'm running XP Home SP2 with all the current updates on a Presario w/AMD 3000+, 1GB RAM, and 150GB SATA drive. Lately (the last week or so), it has been taking a long time for XP to start up. From the Welcome screen to my desktop displaying is 30 seconds, which is more or less acceptable. But from the time my desktop shows to the time I can actually do anything is 2 minutes! To me, that is less than acceptable. I'm not on a business network, just a local user with internet through my cable company, so it's not like I'm running a server login script.
During the time after the desktop is showing, I can bring up task manager and see that very few processes are running, but also that there is no one listed under the Users tab. It just seems to take that long for me to log in. I've tried clearing my prefetch folder, increasing/decreasing virtual memory, and a few other things, but no joy. I've run Zone Alarm (latest updates installed on it, too), SpyBot, and AdAware, but they find nothing. Under system properties, I see my user profile is 1.6GB. Is that inordinately large, and if so, how do I pare it down?
I tried doing a system restore to 2 weeks ago, but that didn't help either.

Thanks for any advice or help you can give. Sorry for the long-ish post.

Tom

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All Answers

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did anybody recommend defrag?

by sgt_shultz In reply to one more thing that may h ...

have you tried defragging the drive.

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from left field a real Duh!

by BDEye51 In reply to AV/Spyware

Just in case - Remove yahoo messenger from your start-up

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Back to square one. . .

by SC Tom In reply to from left field a real Du ...

Well, I ran FixVundo and it found nothing. I did a search at work and found the reg keys that WinFixer writes, and I have none of them either. I changed out my NIC with another one that I had (hey, I'll try anything at this point!) and that had no effect. I have no viruses, trojans, spyware, or anything else I shouldn't have according to all the programs I've run. I don't know where to go from here- I certainly don't want to re-install XP and all that's involved with that, and I'm not ready to upgrade to Vista. I'm afraid I'd have the same problems with it if I can't figure out what's going on now.
Thanks for everyone's ideas and help. If you think of anything else, please post.
Thanks again,
Tom

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Hardware?

by mickspring In reply to Slow XP Home start-up

Have you recently installed hardware? Are their any exclamations in device manager? Is Windows trying to load hardware?

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No hardware

by SC Tom In reply to Hardware?

That's the real puzzler. I have installed no new hardware, software, or any updates (other than MS auto-update) in at least a month. DM is clean, and I receive no notice of any hardware or device drivers being loaded.

Thanks,
SC Tom

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Get a log for me?

by Langlier In reply to Slow XP Home start-up

If you are still having issues could I get you to download Hijack This! and post a log of its findings here?

I may have other suggestions based on its findings.

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HJT/ BootLog XP

by SC Tom In reply to Get a log for me?

Here's the HJT log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:49:49 PM, on 5/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\windows\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\windows\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\avsys\ScanningProcess.exe
C:\windows\system32\nvsvc32.exe
C:\windows\System32\svchost.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\windows\system32\ctfmon.exe
C:\windows\system32\rundll32.exe
C:\Tempo\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=6**57
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q304&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=6**57
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Exploder
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Spybot\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1**0-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1**0-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1092946061500
O16 - DPF: {644E432F-49D3-41A1-8DD5-E09**62EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?326
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15023/CTPID.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\windows\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\windows\System32\browseui.dll
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\windows\system32\CTsvcCDA.EXE (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NsEngine - Unknown owner - C:\Program Files\NovaStor\NovaBACKUP\NSENGINE.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 7879 bytes

(I deleted the bootlog file- it's way too big and not near as easy to read as the graph)

This really makes for a long reply! Sorry!

Thanks for all the help,
Tom

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Quick overview

by Langlier In reply to HJT/ BootLog XP

ok well heres a quick list of things to do

fix these

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1**0-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1**0-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

in hijack this

uninstall java in add/remove programs then go to www.java.com and reinstall 5u11

From the looks you have norton systemworks? if so I recommend you uninstall Norton Goback if it is installed. If you find that you dont use anything from the symantec systemworks package then i recommend first uninstalling everything (including liveupdate) and if you get any errors then run symnrt.exe (you can get it from symantec.com i'll direct link you if need be because its kind of a pain to find).

Novastar backup... is this a wanted/needed service? if not i recommend removing the program because its kind of a resource hog.

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Update

by SC Tom In reply to Quick overview

I ran HJT and fixed the items you listed, uninstalled all Java and installed 6.1 (the latest).
The only Norton product that is still installed is Windoctor- it's a good registry fixer (or has been for me). GoBack hasn't ever been installed on this HDD. Live Update is gone, also.
I uninstalled NovaStor even though the service never ran unless I manually started it. Hadn't used it in a while, so I got rid of it. I used Windows Backup last (too long ago. . .my bust).
My start time has lessened by about 20-30 seconds- still no where near as fast as it was 2 weeks ago.

Thanks,
Tom

Note to rrjmin0: System restore has been turned off since I first started troubleshooting this. Thanks.

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have

by Jacky Howe In reply to Slow XP Home start-up

you disabled system restore? If you havent any Malaware or Virus could still be lurking.
Download this script and run it. Post it back here remembering to remove anything that might disclose your identity.

http://www.silentrunners.org/

Rob

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