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Sound Problems

By VAR1016 ·
Hello all.

As of today, I no longer have sound when playing a Youtube video - and other online things that contain sounds such as music playlists.

The sound is fine for WAV sounds. I have tried system restore with no effect. I also updated the Realtek audio driver again no effect.

System details:

Homebuilt PC
Gigabyte M/Board M55+
AMD 5600+ processor,
4GB ram;
XP Pro SP3

I have had this problem before, on another PC that was running Vista; with that one restarting the computer cured the problem until the next time, but it always came back.

Thanks in advance for any suggestions...

Paul

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All Answers

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Thanks

by VAR1016 In reply to as you are using Realtek

But I suppose one must have these updates!

I have taken up the suggestion in the next post and renewed the Realtek Drivers. As I replied, "so far, so good."

Best wishes

Paul

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Keep us posted

by Jacky Howe In reply to Thanks

Paul if there are any other problems.

Rob

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Posted!

by VAR1016 In reply to Keep us posted

Well Rob,

I am sure that you know I will...

Best,

Paul

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Guess what?

by VAR1016 In reply to Keep us posted

Yes after a trouble-free day, it just did it again: no sound on playlists and videos; WAV sound still worked.

I restarted and all is working again.

It's interesting that I had the same trouble on another machine with Vista!

Paul

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Try this

by Jacky Howe In reply to Guess what?

Open Device Manager, double click the Audio Driver and in the Properties menu click the Driver tab then click Uninstall. Tick the Delete the driver software for this device and click OK, click reboot later.
<br><br>
Download and install CCleaner to tidy up your Registry. Backup the Registry as you go along, rescan again and again saving as you go until there are no errors left.
<br><br>
Cleaner: Windows
<br><br>
When you first open Ccleaner you will have an option to Analyze or Run Cleaner, after checking the left Pane and making your choices. Delete all Temp Files. If you scroll down you will see a greyed out box that has Advanced next to it. Left click on it and keep pressing OK to all of the responses. I normally Untick Windows Log Files and Memory Dumps as they may come in handy.
<br><br>
You don't have to install all of the add ons or shortcuts just the one to the Desktop.
<br><br>
http://www.ccleaner.com/download
<br><br>
Restart the pC after running Ccleaner and reinstall the sound drivers.
<br><br>
<i>Keep us informed as to your progress if you require further assistance.
</i>

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Registry &c.

by VAR1016 In reply to Try this

Hello and thanks again.

I shall try what you suggest - tomorrow as it's a bit late now, but you know, I regularly run CCleaner, both for the removal of rubbish and also the registry part. I normally run it once every ten days as part of the housekeeping (with ad-aware, Spybot and so on.)

I will let you know what happened. By the way the sound cut out again, but restarting brought it back once more. I just checked: it still works!

Paul

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CCleaner Etc.

by VAR1016 In reply to Try this

Hello again Rob.

Well I had never before bothered with the "advanced" section. I followed your directions, and found about 250MB of stuff in there, now gone.

As I wrote before, so far, so good - I'll just check quickly: yes! still OK.

Thanks very much,

Paul

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Ccleaner

by Jacky Howe In reply to Try this

does a pretty good job when you work out how to use it. I personally think that it is the best Registry cleaner out there. It's not perfect but it is adequate. It is also good for tidying up the hard drive. Make sure that you keep it updated.

http://www.ccleaner.com/update/?v=2.04.543&l=1033

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Unfortunately

by VAR1016 In reply to Try this

Following the clear out I have lost my remote desktop connection. I found the shortcut which still had the URL info in it and which had disappeared from the start menu, but it refuses to work.

Any idea what I have to do to get it back (remember it took about two months to get it to work!)

Paul

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Go to Add Remove Programs [ edit title for XP not Vista ]

by Jacky Howe In reply to Sound Problems

and completely uninstall the Realtek Sound drivers. Restart the PC and see if it will autodetect the drivers. If it does test them. Download the latest drivers from Gigabyte and install them.

http://www.gigabyte.com.tw/Support/Motherboard/Driver_DownloadFile.aspx?FileType=Driver&FileID=837

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