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System / Business Analyst

By catherine ·
I graduated with an IT deg last year, and working in software QA now. There is little interaction with the end-users. How do I become a Business Analyst (gaining experience in requirements' gathering, training)? I have a job offer now, on business analysis, but their system was already developed late last year, so I was thinking the work would be quite diluted, since most of the time would be spent on end-user support and maintanence?

Or, if I accept the new position, I figure that it would be advantageous to start somewhere where the job scope is near what a BA does, and also gain specialized knowledge on a particular industry.

Any opinions?

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If you want to learn the business

by awfernald In reply to System / Business Analyst

It would probably be best to start with a "semi-complete" project.

Even after the project is complete, and you have to deal with support/maintenance, a large part of doing that is 1: learning the system and 2: learning why the business users are asking for the change.

You will learn a LOT about the business and the specific system without having the pressures of having a PM standing over your shoulder bugging you for those business requirements NOW before you "delay my project!"

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Intro to BA

by Seldom Seen In reply to System / Business Analyst

Getting into the BA role is still a gray area within most organizations but getting involved with writting scope documents and writting requirements documents (what the system will do and what the users will do) will get you in the door. If your on the IT side, familiarizing yourself with UML will help convey your message in tech talk to the IT. Business folks want the bottom line so make your findings easy for the "suits" to understand. KEY TO BA - find out EVERYTHING about how to get them from where the business is, to where the business HOPES to be (and "you can't do it" is not the answer their looking for)

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