Desktop·25,135 discussions

told its a virus

Locked

my server said its got to be a virus. i can go on line but cant go to any home page as it nocks me of line as soon as i try. i ran all kinds of scans but come up with nothing. how can you fix it if you cant find what it is? i have dialup as i live in a rural area. im using e-trust antivirus now but tried norton, panda, ect. nothing is finding it. i use mozilla as home page with firefox. have sygate for firewall. whats the new virus,s that cause this?

Topic

Reply To: told its a virus

In reply to told its a virus

forgot to mention i use ME as o/s.

Reply To: told its a virus

In reply to told its a virus

It may not necessarily be a virus – try scanning for spyware as well. Get hold of adaware or spysweeper to remove spyware from your PC

Reply To: told its a virus

In reply to Reply To: told its a virus

Poster rated this answer.
i use spybot all the time.

Reply To: told its a virus

In reply to told its a virus

View the following pages for help:

http://tinyurl.com/5m5kg – W32.Korgo.P

http://tinyurl.com/6k5mf – W32.Korgo.V

http://tinyurl.com/fcvw – W32.SPYBOT.WORM

Reply To: told its a virus

In reply to Reply To: told its a virus

Poster rated this answer.
tried all three. none helped my problem

Reply To: told its a virus

In reply to told its a virus

As previously mentioned, it’s most likely adware or spyware. In addition to Ad-Aware, install Spybot Search and Destroy. In combination, these 2 will remove nearly all adware/spyware and they are free.

Both are available at download.com.

Reply To: told its a virus

In reply to Reply To: told its a virus

If I read question correctly, you are using Firefox and Mozilla.org is your home page. That being the case, IE is not in the loop.

Adware/spyware purveyors have not sat idly by while Firefox grows in popularity. It is now being affected also.

Reply To: told its a virus

In reply to Reply To: told its a virus

Good info from jkaras. I may or may not have fully understood problem. If you can connect to ISP via dialup but get a 404 error when trying to go to a web site, Windows sockets are probably corrupt and/or missing.

Someone gave you the manual fix (edit registry, uninstall and re-install DUN). There’s a simple little utility that will do the dirty work for you in 98, Me, W2K, and XP. WinsockFix.exe is the program. Just Google file name.

Reply To: told its a virus

In reply to told its a virus

Negative ! Saw this several times ( 5 years on ME), bad download corrupted driver/DLL/ini file. Turn off virus scanner/auto-updates/firewall dialup and manually update all systems (including Windows. On dial up if 3 programs are trying to update at the same time, IE takes a back-seat to the system required updates.

Make sure you have nothing in your scheduled tasks.

Reply To: told its a virus

In reply to Reply To: told its a virus

Poster rated this answer.
pc has worked fine till this past fri. have added nothing new as far as programs or hardware. have ie 6.0 installed

Reply To: told its a virus

In reply to told its a virus

Have you tried repairing your installation of I.E., then doing a clean boot (where nothing is set to run at startup)?

Also, when you say your server ‘said it’s got to be a virus’ what do you mean? Do you have a server you use to scan the ME machine? If so, the AV program running on the server should have told you the name of the virus and attempted to remove it.

Also, as you mention a server, is your gateway setup correctly – is the DNS address correct? Have you changed any settings recently?

Reply To: told its a virus

In reply to Reply To: told its a virus

Poster rated this answer.
have reinstalled ie with 6.0. when i said server i ment my internet provider. they checked my settings to make sure they were right. i even installed a new modem. [2 new ones in fact] i havent changed anything before this.

Reply To: told its a virus

In reply to told its a virus

Did they tell you its a virus during a phone call or is it some program that when connected informs you? When I worked in a call center that was the “money line” to get off the phone to aviod supporting the customer, trust me they all use that line very frequently. If it was a properly diagnosed virus then you would know which one and a link for removal (directions). First off is this a new issue with this service, meaning have you had successful surfing with this company or is it new? Did you have AOL previously? IF you go into the TCP/IP protocol and there is an /AOL after the protocol then there is your problem. AOL appends this to frustrate you from getting another service. Usually you stay connected but cannot surf a page feeling like you got disconnected. You have to uninstall the protocol then reinstall it but only if you have a true operating system disk because certain prefab boxes dont have that file handy. Your winsock file could be corrupt needing communications uninstalled/re-installed, again only if you have a disk handy.

Have you tried to ping any sites in DOS? are you sure you are disconnected and not browser corruption? My suggestion to you is to call the service provider and demand an alternate dialup number, they have many and always give the most generic, people with problems geta more private number. Also ask for their dns numbers to add into your dialer. Demand a line test from your phone provider for a =ny signal noise. Take your pc to another phone jack and see if it still happens, if so then go to a friends house with the pc and try there, if it happens there then the pc has an issue and you can rule out the other factors. How long is your phone cord? Longer than 15 feet?

Reply To: told its a virus

In reply to Reply To: told its a virus

rats ran out of space, sorry being long winded.

If so you could have attentuation as well as unplug the cord from any splitter or surge protector, run direct to avoid any loss signal. try using an init string in the modem properties. You can find them from http://www.modemhelp.net the only way antivirus can help is if it can update the definitions, and you fail at surfing so that wont help. Spyware tools would have identified if that was it, it doesnt need the internet for that. My advice, save everything you want wipe the HDD and reload and all should be fine. It will save you more time and hassel.

Curious do you use Mozilla as browser or is the Mozilla set as home page for IE? IF you have two browsers failing the same way then its modem or protocol issue. answer the questions and try the stupid stuff, you would be suprised, good luck and let me know

Reply To: told its a virus

In reply to told its a virus

I’ve seen this a thousand times with Windows ME. Every now and then TCP/IP just quits working. You need to remove Dial-Up Networking, then remove TCP/IP from the Network Properties. Then you need to remove the following registry entries:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RemoteAccess\Authentication\SMM_Files
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\AFVXD
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\DHCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\MSTCP
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock2

Restart and reinstall Dial-Up Networking. Works every time!

Reply To: told its a virus

In reply to told its a virus

Hi again

I know you have tried various adware/spyware removal programs i.e. spybot, but there is one more you should try and that is AdwareAway http://www.adwareaway.com/

AdwareAway is very good – download the trial version and run it.

I had a stubborn piece of adware/spyware on one of my work machines. I tried MS AntiSpyware, Ad-Aware and SpyBot and none of them even touched it. I ran AdwareAway and it identified it, and I was able to use one of it’s customised adware removers to remove the nastiness from the system.

Good luck

Reply To: told its a virus

In reply to told its a virus

hi .. to my knowledge, the server never says that its got a virus. probably, the anti virus would have. else, its coz the server is acting beserk.

As pointed out earlier, if its a virus, its got to be detected by atleast known antivirus engines, if they r up to date.

if thats not the case, it could be the effect of spyware / adware .. To my knowledge, i didnt know that spyware caused serious computer damage such as this other than causing it to be slow, pop ups, leaking of private information.

Reply To: told its a virus

In reply to told its a virus

To completely avoid, turn PC off. Truthfully.
If you really want to use it, prevention with running programs are best. Read their docs on how to use them and update them. All these are FREE.
Oh, yes! KEEP WINDOWS UP TO DATE! Use the AUTOMATIC UPDATE feature.

ONLINE VIRUS CHECKS, no software install required other than an Active X component if required (some do removals):
Symantec Security Check
http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=23&pkj=QQWRORVWHFHMFNZMBBX
BitDefender
http://www.bitdefender.com/scan/licence.php
Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Trend Micro Online Virus Scan
http://housecall.antivirus.com/housecall/start_corp.asp
Trend Micro Housecall
http://housecall.trendmicro.com/
Virus Threat Center Blog
http://virusthreatcenter.com/?tag=zd.ft.fs.vtc
McAfee Virus Removal Tools
http://us.mcafee.com/virusInfo/default.asp?id=vrt

ONLINE SPYWARE CHECKS
ZoneAlarm Spyware Check
http://download.zonelabs.com/bin/promotions/spywaredetector/index3.html

REFERANCE
http://www.download.com/spyware-center/2001-2023-0.html?tag=note

ANTIVIRUS SOFTWARE (again all FREE)
Free avast! 4 Home Edition
http://www.asw.cz/eng/avast_4_home.html
AVG FREE
http://free.grisoft.com/freeweb.php
AntiVir? PersonalEdition Classic
http://www.free-av.com/index.htm
BitDefender Free Edition v7
http://www.bitdefender.com/bd/site/products.php?p_id=24

Reply To: told its a virus

In reply to Reply To: told its a virus

ANTI SPYWARE (yes, all FREE)

About:Buster
http://www.malwarebytes.biz/index.php
Bug Off
http://www.spywareinfo.com/~merijn/downloads.html
CWShredder
http://www.intermute.com/spysubtract/cwshredder_download.html
HijackThis 1.99.1
http://www.spywareinfo.com/~merijn/downloads.html
Ad-Aware SE Personal edition
http://www.lavasoftusa.com/
Microsoft? Windows AntiSpyware (Beta) [I believe updates are done through Windows Update)
http://www.microsoft.com/athome/security/spyware/software/default.mspx
Spybot Search and Destroy 1.3

Home

SpywareBlaster 3.3
http://www.javacoolsoftware.com/spywareblaster.html
X-RayPC Spyware Process Analyzer 1.001
http://www.x-raypc.com/

TO WATCH YOUR START UP PROGRAMS
MSCONFIG (not on W2k)
Use RUN and type MSCONFIG and then hit ENTER
Use these programs too
Startup Monitor
http://www.mlin.net/index.shtml
StartupRun v1.22
http://www.nirsoft.net/utils/strun.html

FREE FIREWALLS:

ZoneAlarm (one of the BEST, even for free)
http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp?lid=staticcomp_za

Sygate Personal Firewall 5.x (never used myself but it is a good one)
http://smb.sygate.com/products/spf_standard.htm

AND MORE ONLIE FIREWALL TESTS
ShieldsUP!
https://www.grc.com/x/ne.dll?bh0bkyd2
LeakTest
http://www.grc.com/lt/leaktest.htm
Symantec Security Check
http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=23&pkj=QQWRORVWHFHMFNZMBBX

Reply To: told its a virus

In reply to told its a virus

Try booting in safe mode, run your adaware and anti-virus programs and boot normally. if it doesnt work then a system restore awaits (in XP that has to be a repair).

NOTE:

only trying to help, never worked with ME

Reply To: told its a virus

In reply to told its a virus

I agree with SimY… your pc is the likely victim of spyware. Adaware is a good choice but to be safe you should also try cwshredder (also free).

Reply To: told its a virus

In reply to Reply To: told its a virus

Oh, and if you’re feeling extra brave you could try using Hijack this to see what else may be attempting to use your browser.

[Author]

Replies