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User Broke Internet Explorer

By jdclyde ·
Running Win2k SP4.

I have run adaware,hijackthis,avg antivirus, S&D, all in "safe mode" and normal mode. Found a bit and removed it all.

I have network connectivity and can ping to my hearts content.

If I launch FF, I can browse anything, very quickly might I add.

If I launch IE, in about 10 minutes the home page will load (currently If I click on anything it just sits there looking stupid until I go into Task Manager and kill the application.

If I launch Control Pannel or Search, I get the same results. (no, I don't want to format and reload).

I downloaded and "reinstalled and replaced" IE6 and rebooted.

Memory useage is only about 130M out of 512, and with the IE/control pannel/search frozen, CPU useage is sitting at 0%.

If wasn't for the user needing windows updating, I would just tell them to use FF anyways, but can't give this back like this.

The last time IE worked was after doing an update and reboot, but I can't get into control pannel to uninstall any updates.

I am booting to "last known good config" as I type (just remembered about that feature) but is hasn't made any difference.

Any ideas short of a reload?

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by jdclyde In reply to

didn't fix it either, but thanks for trying.

I ran the repair off of the install CD and it is running enough that I can at least get the data copied off. Now that the data is safe, I am going to format and reload. (years of family photos that they NEVER burned to CD)

Going through the event log, the RCP was not running properly. Must have had something get changed by the malware I removed, and left a big hole in the middle. My guess is that is why it is hanging.

Format, reload, copy data back on. User is happy.

And for people in the discussion about working on personal computers at work, this computer is the home system for the head of HP. I NEED it to be secure as she WILL be using this system to VPN in from home, which is why I was working on it in the first place.

Thanks everyone that tried to help.

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by jdclyde In reply to User Broke Internet Explo ...

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