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Weird Printing Problems

By BlackDiamond ·
Hey,

We have a user that is experiencing some weird printing issues. In an attempt to fix it we have done the following?

Removed and reinstalled all printers.
Removed and recreated her Roaming Profile.
Gave her elevated rights.

She is on a WYSE thin client running Terminal services on Windows 2003 server.

The same thing happens on all of her installed printers. Here is the issue.

She can?t print from Adobe Acrobat and has to print each item she prints in MS Word 2000 twice before it will come out once.

Everything else from any other application prints fine.

Will provide other information as needed.

Thanx

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by BlackDiamond In reply to

Hey,

Thanx for the info.

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by BlackDiamond In reply to Weird Printing Problems

Hey,

Removed her profile on the server and on any TS she can log into.

Thanx

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by BlackDiamond In reply to Weird Printing Problems

Hey,

Maybe that should have read

"Removed her profile on the server and on any TS she can log into and the problem is still happening".

It appears to be something with the printer because she can print to other printers without having this issue.

Thanx

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by w2ktechman In reply to Weird Printing Problems

I would suggest then, to remove all printers from her profile. then reboot, after logon re-add all of the printers.

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by BlackDiamond In reply to

Poster rated this answer.

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by BlackDiamond In reply to Weird Printing Problems

Hey,

By removing the profiles, it eliminates the printers.

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by BlackDiamond In reply to Weird Printing Problems

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