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what would you do when you become IT manager one day?

By fatchai ·
hi :

what would you do first for your organization or team if you become IT manager one day? For me, I will recruit more technical ppl run the show. More support means more happy customers. More happy user means positive feedback for the IT team. Rite now, my team has too many people who can only talk but no practical skill.

cheers
qsecofr

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