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  • #2337565

    Where has my cd rom gone?

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    by annem_49 ·

    I have a normal cd rom (d) + a cd r/w (e). They were both working fine and then the normal one disappeared. It loads during startup in bios, but when windows loads, it is not in device manager. If I refresh in dm it appears, but still wont read disks. I am running xp pro on a pentium 2. Not sure how much this is worth!

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    • #3506737

      Where has my cd rom gone?

      by opatzg9 ·

      In reply to Where has my cd rom gone?

      If you’re under warranty have them look at it.
      If your warranty is over,
      Power off the case,
      remove all jewelry from self
      open the case
      reseat the wires for power on the none working cd drive
      reseat the wire for IDE connectivity both at the drive and motherboard
      Plug back in and power up.
      Is it back?
      If not search for new hardware in the add/remove.
      Good luck!

    • #3505829

      Where has my cd rom gone?

      by wcp ·

      In reply to Where has my cd rom gone?

      You may try two things before you take out the CD-ROM.
      1). Refer to MS Knowledge Base Q320553 which describes missing CD-ROM or CD-RW Drive after installing Windows XP. This involves modifying Registry.
      2). Do System Restore. This allows you to go back to the date when the both CD-ROM and CD-RW worked. This assumes that for some reason, a wrong CD-ROM driver was installed.
      If none of the above works, then it is the hadware problem. Check IDE cable. Try to reverse CD-ROM and CD-RW connection. Connect CD-ROM by itself. DO the same thing for CD-RW. This will give you some conclusion whether the CD-ROM need to be replaced or not.

    • #3505145

      Where has my cd rom gone?

      by annem_49 ·

      In reply to Where has my cd rom gone?

      No its not under warranty Have tried your suggestion and no luck!

    • #3505076

      Where has my cd rom gone?

      by mightyyoungfai ·

      In reply to Where has my cd rom gone?

      First of all does your cd-rw is working? Cause i had encountered this problem before.

      It doesn’t works although how many times you reload the software and driver. Even i have tried to load in a cd-rom driver.

      Take out the cd-rom and bootup thesystem and see the cd-rw works or not. Try to use this method for the cd-rom. I believe at that stage you will know/see whats happend to your com.

      And 1 last try, if all of the above wont help. I would suggest you to try to change the power supply.

      Good Luck!!

      • #3505400

        Where has my cd rom gone?

        by annem_49 ·

        In reply to Where has my cd rom gone?

        Have tried this too I have uninstalling/reinstalling and the normal cd loads and i can open/close the drawer it just wont read. The r/w drive works perfectly!

    • #3505336

      Where has my cd rom gone?

      by rcom ·

      In reply to Where has my cd rom gone?

      The CDROM has probably went out on you. They’re not expensive to replace and easy to install. Put the new drive in the same as the one being replaced. There’s a set jumpers in the back, usually next to the ribbon cable. They need to be set the same as before. It will say master, slave or cable select (CS). Make sure to touch the bare metal of the case before touching anything else this will get rid of any static charge.

    • #3501437

      Where has my cd rom gone?

      by annem_49 ·

      In reply to Where has my cd rom gone?

      Thank you for all your answers I think I will be investing in a new cd rom as nothing else will work. Thank you to all who replied

    • #3501432

      Where has my cd rom gone?

      by annem_49 ·

      In reply to Where has my cd rom gone?

      This question was closed by the author

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