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win95 and modem use w/isp

By bjuhrbachnii ·
don't know if you can help me, but trying to help a friend get on the
internet with a modem - its an upgraded 486dx w/new 1G and newcom modem w/drivers - and we've got the modem in the pc, and have installed the drivers that came with the modem, and when
we try to install the isp software there's a message that says
"cannot connect to central computer" .... have called the isp
tech support line, but so far have not been able to talk to a real live person ... i had the same problem before with my computer,
and was able to speak to tech support and they went thru some
routine where thru the control panel and network configuration
they had me delete some stuff so that the only thing left was "client
for microsoft", dial-up, and tcp/ip ... and then i don't remember
what else i had to do ... but my understanding is that i had too
many things in that list .... this modem thing is not my "A" game
'cause i really don't have a full grasp of what all takes place and
how the software and th

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win95 and modem use w/isp

by bwaggoner In reply to win95 and modem use w/isp

The answers above cover the network portion as far as needing the client, TCP/IP, and dial-up. You also need info for your dial-up configuration. You may want to go to the ISP site he wants to connect to and look at their information for configuring. I use Earthlink and they have all the information on their home page for connecting. If the ISP he wants to use doesn't have any of this, I would consider using another ISP.

Good Luck

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win95 and modem use w/isp

by bjuhrbachnii In reply to win95 and modem use w/isp

The question was auto-closed by TechRepublic

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win95 and modem use w/isp

by hypersoniq MCSE In reply to win95 and modem use w/isp

old computer? be sure the UART chip for the serial port that the modem is using is a 16550A (found under the ports folder on the device manager tab when u right click my comp. icon and choose properties) if it is a 16550 (no A) or a lower number, then a different modem config will be needed and you will not see a very fast connection to the isp.

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win95 and modem use w/isp

by bjuhrbachnii In reply to win95 and modem use w/isp

The question was auto-closed by TechRepublic

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win95 and modem use w/isp

by bjuhrbachnii In reply to win95 and modem use w/isp

This question was auto closed due to inactivity

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