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Windows 98SE Hangs on Shutdown

By Zharia ·
Now I know this question has been asked many times and I have read all of the replies, however after doing most of what was recommended, I still have problems with shutdown. However when I go into safemode, it shuts down correctly. When I restart, it will shutdown correctly and restart as per normal.
I have gone to the microsoft page and followed their instructions on shutdown and testing, but still no correct shutdown.
I have installed all the patches required - wont shut down.
Made a shortcut using rundll.exe - wont shutdown
I have upgraded my VGA driver - wont shutdown
I have disabled my power settings in the control panel - wont shutdown
I have run sfc and it detected a corrupt setup file, I restored from CD but still no correct shutdown.
I have checked my device manager and there are no conflicts and no duplicate entries.
This is a new installation of Windows 98SE which was installed by an outside company. I did notice that they have fiddled with the logo and it has theiradvertising on it. Im not sure if this could be part of the problem or not.
Im going insane here. Anymore suggestions or is there something I may have missed?
Thanks in advance.

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Windows 98SE Hangs on Shutdown

by Zharia In reply to Windows 98SE Hangs on Shu ...

Poster rated this answer

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Windows 98SE Hangs on Shutdown

by Pandon In reply to Windows 98SE Hangs on Shu ...

Hi Zharia, It seems you have a stumper here... The only suggestion, other then those mentioned, I can come up with is network drivers... try removing the network drivers (both nic and modem) shutdown and then remove and nic or modem devices. restartinto safe mode and confirm all network related devices are gone from the device manager... Now reboot into Normal mode and try the shutdown... If this works make sure the new drivers are un-archived in directories you can easily get to... shutdown the system and re-install the hardware one piece at a time using the new drivers...
*** Two things before you do this... 1st, download the newest drivers for said nic/modem device(s)... and 2nd remember to write down all networking settings before you remove them...
Please let us know how your comming with this...
Ron Walker
PC Administrator

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Windows 98SE Hangs on Shutdown

by Zharia In reply to Windows 98SE Hangs on Shu ...

It doesnt have a modem and the network card has been checked and drivers downloaded accordingly because the network card is a new install. I dont have any problems with the network.

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Windows 98SE Hangs on Shutdown

by jamer777 In reply to Windows 98SE Hangs on Shu ...

Check the bootlog.txt by using wordpad, and at the end; the last four lines like end terminate then terminate does not end with novell query is one examplample

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Windows 98SE Hangs on Shutdown

by jamer777 In reply to Windows 98SE Hangs on Shu ...

I have had the shut down problem on my daughters gateway and my own home made machine, hers was fixed with offline help advice but i still have the problem,i read that amd 350mhz and higher have trouble with win98se

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Windows 98SE Hangs on Shutdown

by Zharia In reply to Windows 98SE Hangs on Shu ...

Poster rated this answer

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Windows 98SE Hangs on Shutdown

by Benj7 In reply to Windows 98SE Hangs on Shu ...

This is part of "the answer," but a trick I discovered. (I think you are on the right track scanning msconfig.) What I discovered is this. If, *** just before *** I think the system should be getting very busy, but instead it hangs if I will hit my <Pause> key, wait a few moments and hit enter, the system will end up shutting down properly, and after a few times with such treatment will stabelize and shut down properly.

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Windows 98SE Hangs on Shutdown

by Zharia In reply to Windows 98SE Hangs on Shu ...

I even tried this but to no avail!!!

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Windows 98SE Hangs on Shutdown

by Zharia In reply to Windows 98SE Hangs on Shu ...

This question was closed by the author

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