Windows XP VGA display with DirectX9.0

Hello. I just installed a program called: "The Sims 2" and I am trying to play it. But whenever I try, it brings up an error message telling me that I need a DirectX9.0 compatible graphics driver, and I already have DirectX9.0 (which dosn't work.) And I don't know what to do.

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If Diamond has a logo with a D in the center and a diamond shape surrounding it... I think your right.

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by TheChas In reply to If...

Now, the issue is that Diamond has made and sold a lot of different graphics cards over the years. I have seen Diamond cards with ATI, Nvidia and S3 GPU on them.

You are going to need to figure out what specific card you have.

Older Diamond cards had their own custom firm-ware and video BIOS. You had to use the Diamond driver. The generic drivers from the chip manufactures did not work well with Diamond products.

Another thing to consider, is that you might need to update the AGP mini-port driver for the chip-set on your motherboard. Often when Windows cannot identify the graphics card it is because the AGP mini-port is not properly installed.

One last thought, you may have an OEM video card. As such, you may only be able to get the driver from the system manufacture.


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simpliest solution

by dfuller09 In reply to Thought I should mention ...

I ran into the same problem when I loaded my sims game. Go to Start-All programs-EA Games- The Sims 2-Easy info. If you see any "X" in a red circle, the game wont run. Usually the simpliest solution is the obvious. Hate that dont you.

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Video Card

by TheChas In reply to Windows XP VGA display wi ...

You need to identify your graphics card or adapter chip (for integrated graphics) and download the latest driver from the system, graphic card, or chip manufacture.

Once you install a new driver that SUPPORTS DirectX 9, all should be well.

On the chance that your system is older and has a graphics processor that does not support DirectX 9, then you need a new video card.

Depending on your specific PC, you may need a PCI card rather than an AGP card.


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I know the number

I don't know if this'll help, but the s\n number is: P0602004253.

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Oh, and it says: "Graphics by ATI"

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Look here

by seanferd In reply to ATI

http://www.diamondmm.com/ <br><br>

You may need the part number rather than the serial number. Get your driver here, or find one on a setup disk that comes with your system, then update it if necessary. Have you tried SIW? Some system info apps get the hardware info straight from the hardware, rather than from a driver. You can also check any documentation that came with your system (including that on CD), if the card came with the system.

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ATI Driver

by TheChas In reply to ATI

If your not sure of what driver to download from the Diamond site, try the ATI reference drivers.


If the computer is less than 4 years old, you most likely have some form of Radeon graphics.

If the computer is over 5 years old, you may have a Rage or similar controller.


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