Wireless Printer Blocking Signal frm Wireless Router/Modem - Wireless Lapto

By mhomberg ·
We recently purchased a laptop, Gateway
MX8738, that uses the Vista OS and a wireless printer that is Vista compatible
(Lexmark x4550). Our internet signal is received via a combination modem/wireless router (Verizon, Westall Model 327).
We were successful in loading the printer wirelessly to our laptop and able to
print documents. But found, when attempting to access our internet service (that had been operational prior to the printer setup), we were unable to do so though signal was strong and reaching the laptop as noted in lower right hand corner of desktop. Upon going to Network and Sharing we learned the printer was blocking the internet signal (red x between printer and internet connection).
Over the course of 2 days, we spent easily 8 hrs each with both Lexmark and Verizon with neither able to help, each pointing fingers at the other.
This is our last resort. We temporairly disconnected the Windows firewall on the
laptop that had been installed by the manufacturer. We found this did not solve
our problem. The retailer from whom we purchased the laptop installed Trend
Micro Anti Virus 2007 on the laptop. TM claims its Verizon or Lexmark problem.
Your assistance is greatly appreciated by this computer novice. Thank you.

This conversation is currently closed to new comments.

2 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Share your knowledge
Back to Malware Forum
2 total posts (Page 1 of 1)  

Related Discussions

Related Forums