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  • #2084269

    “word failed reading…”

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    by cillorj ·

    I have a user who experiences the following on a daily basis:

    Again today, I experienced a problem. I had completed typing a letter and saved it. When I tried to print it, the following came up on the screen:

    Word failed reading from thisfile (filename.doc). Please restore the network connection or replace the floppy disk and retry.

    Then another screen appeared:

    Word has lost data due to a bad network connection or missing floppy. Documents relying on this data are going to be saved and then closed.

    This has occasionally (rarely) happened on other PC’s.
    She has had this problem for 6+ months and on diffrent PC’s running Win95 SP1, Winnt 4.0 SP6a, and know Win2K. I have installed Office 97 SR2b, had network cablingtested (no problems), checked permissions on the files and folders on the NT4.0 SP6a server, recreated a new user profile and swapped out 10/100 Hub. No changes to her symptoms. I am at a loss at this point. Approx. half our users save to this server with no problems.

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