Iphone won't download video from Premiere Pro?

By PRose96 ·
I work as a video editor for a start up company. Lately, every time I edit a video for socials, no matter what I try those co-workers with iPhone's, who need the videos on their phone to upload content, can't download the videos at all.

We've tried Google Drive, Dropbox, Wetransfer, WhatsApp, airdrop, .mp4, .mov and .mpg, converting to .mov in QuickTime from their macs, and the only times we've managed to get it working the quality has dropped so much it's not useable.

has anyone else encountered this issue? are there any fixes I'm not thinking of?
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Re: download

by Kees_B Moderator In reply to Iphone won't download vid ...

What browser do your co-workers use on their iPhone? Of course, there is Safari, but Chrome and Firefox work also on iOS. Not to mention 5 other browser Google search recommends as the "best": Dolphin, Opera mini, Atomic, Mercury Pro, Coast Opera.

Since Premiere Pro is a paid program, did you already contact Adobe customer support? They might be able to help.

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by jhon123smith123123 In reply to Iphone won't download vid ...

Step 1: Load iPhone video files to the converting program by clicking "Add" button, or drag the videos to the software directly. If you like, check the "Merge into one" box to join MOV clips together . Step 2: Choose output format. This video converter offers optimized format preset for Adobe Premiere...

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