Windows

Question

SCCM - Windows Upgrade Win 10 21H1 - error log

By kindlyrichi ·
Hi. Could someone help me to read that error log - setuperr.log

https://drive.google.com/file/d/1e-A54W_FqTqcRAG1XESz3OgpEib2ed3P/view?usp=sharing

Best Regards!
Thread display: Collapse - | Expand +

All Answers

Collapse -

Re: error log

by Kees_B Moderator In reply to SCCM - Windows Upgrade Wi ...

What exactly are you doing to produce this log?
- Upgrade from what to what?

Does this happen on all of your PC's or on just one?

I see it takes nearly half an hour, so most seems to go quite well. Nothing fatal. So my question:
- What's wrong with the result?

Collapse -

reading logfiles

by kindlyrichi In reply to Re: error log

It would be nice if we could talk about it once - as you realize that so far everything is going well.
How exactly you read the log. Which key data are relavant for you. Quasi what do you pick out besinders and what must be paid attention to exactly when reading log.

Collapse -

This looks like versions or space issues.

by rproffitt Moderator In reply to SCCM - Windows Upgrade Wi ...

Supplying the log is the story of three blind men and the elephant. The log is not sufficient to nail down why this SCCM upgrade failed. Also a nod to https://systemcenterdudes.com/sccm-windows10-21h1-upgrade/#sccmversion

So many dependencies that your IT staffer has their work cut out for them.

Let me share what we do when it fails. We deploy a new image or for standalone non-SCCM machine, clean install or deploy a new image. Deep research is time consuming and we don't pay IT to do research. We pay them to get the machine back into the pool.

Collapse -

RE: error log

by kindlyrichi In reply to SCCM - Windows Upgrade Wi ...

It was just on 3 computer's (notebooks)
The upgrade fails from 1803 to 21H1.

I also have the setupact.log

https://drive.google.com/file/d/1Mb7kECth3BfT1MpGYa85I59K8R0E0vOL/view?usp=sharing

Now i have no access to the 3 affected client

Collapse -

I decline to do a line by line analysis.

by rproffitt Moderator In reply to RE: error log

I know Microsoft can be paid for that work but again it looks like permission or space issues.

-> Let's be clear that Windows can be either damaged or with a few registry entries block such updates. The log only tells us so much but in cases like this where you are dealing with a fleet of PCs you will have the few units you'll have to push out the new image rather than the update.

Related Discussions

Related Forums