Red Hat

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  • Modernize for CX with Red Hat

    White Papers · Nov 2020 · Provided By Red Hat

    Businesses seek to benefit from every customer interaction with a real-time personalized experience across their marketing, customer service, fraud, and business operations teams. At the heart of these efforts is the modern customer engagement hub (CEH), which uses decision and integrated artificial intelligence(AI) models to react to events in real-time,...

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