Four Digital Strategies to Meet Customer Demands in Real Time

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Provided by: Microsoft
Topic: Digital Transformation
Format: PDF
This e-book explores how to create a unified vision for your organization by combining your information and processes onto a single platform. Discover four digital strategies to unify your organization:
  • Prospect to cash. Gain a complete and connected view of your customers and operations.
  • Connected field service. Improve customer satisfaction by moving from a costly break-fix model to a never-fail service model.
  • Relationship selling. Develop personalized one-to-one relationships with your customers at scale by bringing your customer engagement data together.
  • Retail anywhere. Build brand loyalty by offering a seamless customer experience from in-store to online.
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